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# VTC Infrastructure Engineer

- **Company:** CompQsoft,Inc .
- **Location:** Alexandria, VA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Codecs, CompTIA Security+, Session Initiation Protocols, Internet Protocol Telephony, System Availability, SC Clearance, Video Streaming, Software Version Control, Cisco
- **Published:** August 7, 2026
- **Apply:** https://www.dice.com/job-detail/381a832a-85ee-43e1-b76d-55a6cc478386

## About the Role

* Experience: 3 to 5 years of hands-on VTC or systems administration experience.
 * Technical Proficiency: Deep understanding of Cisco, Polycom, or similar AV/VTC codecs and infrastructure, Session Initiation Protocol (SIP), and control tools like Cisco TelePresence Management Suite (TMS).
 * Security Clearances: Requires Minimum Active DoD Secret clearance
 * Certifications: DoD 8570 compliance (such as CompTIA Security+ or CCNA)

## Description

A VTC Infrastructure Engineer configures, maintains, and troubleshoots enterprise audio-visual and video streaming infrastructure. They ensure high availability for virtual meetings, apply security compliance patches, and provide Tier II/III technical support for hardware like codecs, multipoint control units (MCUs), and UC managers.

Core Responsibilities

 * System Management: Deploy, patch, and monitor enterprise VTC and VoIP systems, ensuring seamless performance and uptime.
 * Incident Troubleshooting: Diagnose and resolve connectivity, audio, and video issues, minimizing downtime for daily operations.
 * User Support & White-Glove Service: Assist VIPs and leadership with conference setups, active meeting monitoring, and equipment orientation.
 * Security & Compliance: Enforce organizational IA policies by performing vulnerability scans and applying cybersecurity compliance configurations (e.g., DISA STIGs). Risk Management Framework experience preferred.
 * Infrastructure & Upgrades: Manage hardware lifecycles, recommend technology refreshes, and maintain updated network and capability diagrams.


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