> Markdown version of [/jobs/ext/1969036-network-outreach-specialist](https://www.wearedevelopers.com/jobs/ext/1969036-network-outreach-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Outreach Specialist - **Company:** eTeam Inc - **Location:** Hopewell, VA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Databases, PC Tools, IBM Notes, Microsoft Office, Microsoft PowerPoint, Server Administration, Web Applications, Data Management - **Published:** August 7, 2026 - **Apply:** https://www.careerbuilder.com/job-details/network-outreach-specialist-hopewell-nj--44b51065-4d55-4bd3-a6a9-0ec38c96e6a3 ## About the Role High School Diploma/GED required. Requires a minimum of 3 years of experience in customer service, telephone sales preferably in a Managed Care environment. Some experience with provider practices, physicians and/or office managers in a healthcare, group practice setting. Knowledge: Prefers knowledge of products and services Requires knowledge of health insurance industry Must be proficient in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint) and Lotus Notes Should be knowledgeable in the use of intranet and internet applications. Skills and Abilities: Requires excellent oral and written communication skills. Requires strong interpersonal and organization skills. Requires ability to resolve problems. Skills: Best Practices, Communication Skills, Customer Support/Service, Data Management, Demographics, Documentation, HCL/Lotus Notes, Health Insurance, Healthcare Management, Internet Application, Interpersonal Skills, Intranet Software/Application, Managed Care, Medical Office, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Windows Operating System, Microsoft Word, Office Management, Organizational Skills, PC Software, People Management, Presentation/Verbal Skills, Preventive Medicine, Problem Solving Skills, Software Administration, Telesales, Time Management, Writing Skills ## Description * Makes outbound validation calls to providers in order to assure of demographic practitioner detail for each practice location for all networks. * Contacts members regarding preventive health activities. * Receives inbound services calls and provide accurate complete information in response to provider inquiries, complaints and problems within a timely fashion. * Contact provider offices to encourage ongoing education and dialogue on data management best practices to service member/patient needs and to attend scheduled orientation sessions and other educational and outreach activities. * Conducts provider surveys and assessments as applicable. * Act as liaison with providers, members and outside community resources. * Handle PCP/PCD changes for members. * Verification of PCP/PCD and member eligibility with Providers. * Maintain call documentation in databases with relevant information regarding special outreach projects in accordance with departmental focus and objectives. * Assist provider offices with issues associated to credentialing, recredentialing, claims and provider data maintenance by providing guidance on how to proceed with the process. ## Related Videos - [What is quantum computing?](https://www.wearedevelopers.com/videos/481-what-is-quantum-computing) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Wolfenstein 3D Postmortem](https://www.wearedevelopers.com/videos/525-wolfenstein-3d-postmortem) - [WeAreDevelopers LIVE - Demo Time, Live Coding, End-to-End Testing and more](https://www.wearedevelopers.com/videos/1713-wearedevelopers-live-demo-time-live-coding-end-to-end-testing-and-more) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Humanoid Runs Wild, Google Rewrites Headlines and Slow AI - Justin Halsall and Schepp](https://www.wearedevelopers.com/videos/1843-humanoid-runs-wild-google-rewrites-headlines-and-slow-ai-justin-halsall-and-schepp) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)