> Markdown version of [/jobs/ext/1970617-information-technology-specialist](https://www.wearedevelopers.com/jobs/ext/1970617-information-technology-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Specialist - **Company:** Four Seasons Hotels Limited - **Location:** Carlsbad, CA, United States (Remote available) - **Salary:** $60,840.0 - **Contract:** Permanent contract - **Skills:** Antivirus Softwares, Microsoft Azure, Local Area Networks, PCI Data Security Standards, Remote File Sharing, Server Virtualization, Service Pack, Software Licensing, Data Processing, Office365, Information Technology, Windows Client - **Published:** August 7, 2026 - **Apply:** https://fourseasons.wd3.myworkdayjobs.com/search/job/Four-Seasons-Residence-Club-Aviara/Information-Technology-Specialist_REQ10388005 ## About the Role * Must have commitment to follow all local and corporate policies and procedures as they relate to Data Processing, PCI compliance, and LAN standardizations set forth in our IT core standards. * Valid California Driver's License. * Well versed in PMS, POS, Saflok Key Systems, PBX, Call Accounting and CCTV systems. A solid understanding of PCI Security Standards and be able to implement best practices. * Effective and succinct written and verbal communication skills with a pro-active and inquisitive mind set to develop problem solving, decision making, conflict resolution and strategic thinking skills. * Comp TIA A+/Network+ Certification preferred. ## Description At Four Seasons Residence Club Aviara, the Information Technology Specialist is responsible for the efficient operation and maintenance of all multi-user computer systems and personal computers in the Residence Club, providing day-to-day computer support such as installing software and updates. What you will do * Work on-call in the absence of the Director of Information Technology. * Create/delete account rights for all systems. * Multitask and prioritize multiple requests at any given time. * Process all incoming Help Desk support requests, quickly addressing and resolving Help Desk tickets. * Open tickets with support vendors and follow through to resolve issues. * Provide support for those first level calls and escalate those requiring additional assistance. * Assist with file sharing, user rights controls, virtual servers, network layout/distribution, and windows installation and configuration. * Provide anti-virus and web filtering management. * Assist guests and employees with technology needs on the phone or property including installation of guest room and employee cafeteria TV/laptop hook up and telephone management. * Assist with troubleshooting of the copy machines including contacting maintenance and repair service attendant, when necessary. * Perform preventative maintenance on PC equipment and HP printers. * Process confidential information without compromising the nature of the material or information. * Offer end user support for office O365, Azure, Windows 10/11, industry specific applications. * Audit Workstation software and update and service pack installation. * Log and update inventory of software licenses and hardware assets of Four Seasons Hotels and Resorts. Ensure a par stock of supplies. * Support remote workers with connection and credentials. * Support of mobile devices. * Contact and follow up with vendors. * In the absence of the Purchasing Manager, assist with receiving and shipping. * Respond properly in any Residence Club emergency or safety situation. * Perform other tasks or projects as assigned by Residence Club management. ## Related Videos - [Challenges of building React and React Native apps](https://www.wearedevelopers.com/videos/448-challenges-of-building-react-and-react-native-apps) - [IKEA Story: Transforming an Iconic Retail Brand](https://www.wearedevelopers.com/videos/444-ikea-story-transforming-an-iconic-retail-brand) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Are Your APIs Ready for AI Agents](https://www.wearedevelopers.com/videos/2004-are-your-apis-ready-for-ai-agents) - [What's (new) with Spring Boot and Containers?](https://www.wearedevelopers.com/videos/1514-what-s-new-with-spring-boot-and-containers) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)