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# Senior Technical Consultant, Solutions Development

- **Company:** Intercontinental Exchange
- **Location:** Jacksonville, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), C Sharp (Programming Language), Encompass, Information Sciences, JSON, Software Engineering, Extensible Markup Language (XML), Information Technology
- **Published:** August 7, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/senior-technical-consultant-solutions-development-jacksonville-fl-usa-58831420

## About the Role

aaas_ to third-party systems * Provide technical support for implementation issues * Document installation instructions for custom solutions * Provide failure analysis and root-cause reproduction scenarios * Reproduce diverse issues quickly for troubleshooting * Support sales in positioning and quoting custom development services * Gather requirements for technical Statements of Work * Design and architect custom solutions * Consult with clients and vendors for clear requirements * Define use cases for custom solutions Tasks * Bachelor of Science in Computer Science, Information Science, or a related discipline * 5+ years technical experience troubleshooting mission critical application solutions * 5+ years software development experience * Experience with XML, JSON * Proficiency in C# and JavaScript * Knowledge of overall application architectural components * Mortgage Industry and Encompass Experience (preferred) * Professional written and verbal communication skills for business
and technical users * Ability to translate technical concepts into non-technical terms * Team-oriented, professional, cooperative attitude Key requirements *

## Description

Experteer Overview In this role you drive configuration, installation, and adoption of custom mortgage technology solutions, serving as a bridge between clients and internal developers. You shape how solutions meet business objectives and_IT initiatives, ensuring high-quality deployments and timely delivery. You'll leverage Encompass SDK and API expertise to guide clients, perform QA, and translate complex requirements into actionable technical plans. This position offers meaningful impact by aligning client needs with robust platform capabilities. Compensation / Benefits * Drive configuration, installation, and adoption of custom client solutions * Serve as liaison between business users and internal development staff * Consult with clients to implement software and industry best practices * Act as subject matter expert for the Encompass SDK and API * Represent business users in QA testing * Light scripting and formula derivation to automate processes * Translate field-level data points to third-party systems * Provide technical support for implementation issues * Document installation instructions for custom solutions * Provide failure analysis and root-cause reproduction scenarios * Reproduce diverse issues quickly for troubleshooting * Support sales in positioning and quoting custom development services * Gather requirements for technical Statements of Work * Design and architect custom solutions * Consult with clients and vendors for clear requirements * Define use cases for custom solutions Tasks * Bachelor of Science in Computer Science, Information Science, or a related discipline * 5+ years technical experience troubleshooting mission critical application solutions * 5+ years software development experience * Experience with XML, JSON * Proficiency in C# and JavaScript * Knowledge of overall application architectural components * Mortgage Industry and Encompass Experience (preferred) * Professional written and verbal communication skills for business and technical users * Ability to translate technical concepts into non-technical terms * Team-oriented, professional, cooperative attitude Key requirements *


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