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# IT Support

- **Company:** Collabera
- **Location:** Jacksonville, FL, United States
- **Experience:** Starter
- **Salary:** $37,440.0 - $41,600.0
- **Contract:** Temporary contract
- **Skills:** Virtual Private Networks (VPN), Microsoft Office, Citrix Systems, Skype for Business, Microsoft SharePoint, Cisco Anyconnect
- **Published:** August 7, 2026
- **Apply:** https://collabera.com/submit-resume/

## About the Role

o Requires 1-3 years of experience
o Excellent Client Care / Customer Service skills.
o Work well as a team and build relationships to the global partners.
o Excellent organizational skills, with the ability to prioritize workload.
o Ability to multitask and maintain focus on all areas of responsibility concurrently.
o Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.
o Able to work in a fast-paced environment.
Desired Skills:
o Technology Call Center and or Customer Service experience.
o Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
o Hardware Support - Windows 10/11,
o Software - MS Office suite, Office 365, SharePoint, Skype
o Network - Citrix, VPN, Cisco AnyConnect
o ITSM Remedy (not essential)

## Description

We are hiring a Technical Support to join our client on a contract basis. This is a fantastic opportunity to work with one of the most innovative Banking and Financial companies in the U.S.


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