> Markdown version of [/jobs/ext/1971876-desktop-support-engineer](https://www.wearedevelopers.com/jobs/ext/1971876-desktop-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Engineer

- **Company:** MARS Solutions Group
- **Location:** Madison, WI, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $56,500.0 - $70,600.0
- **Contract:** Permanent contract
- **Skills:** Apple Products, Microsoft Office, Airwatch, Workspace ONE
- **Published:** August 7, 2026
- **Apply:** https://www.careerjet.com/jobad/usea8e77928ab4777927439c61de4379c4

## About the Role

Note: This position is onsite 5 days a week. Possibility of remote work one day a week. Candidates must be CURRENT WI residents. Relocation is not allowed. Up to 10% travel is required for this position. This would be rare occurrences of 1-night stays within the state to other facilities or conferences.
Additional Comments: Candidates should be prepared to provide references.
Top Required Skills & Years of Experience:

 * 3-5 years' Microsoft Office
 * 2+ years' with maintaining, updating, and deploying Apple Products / iOS
 * 2+ years with Mobile Device Management (Workspace ONE / AirWatch)
 * 2+ years' experience in a customer facing IT role

Nice to Have Skills:

 * 2+ years' experience within Cherwell / Ivanti Ticketing and assets management system

## Description

This person will be on a team with 12 other individuals.
This person will be onboarding and offboarding government employee devices. This includes mobile devices, iPads, etc. Therefore, customer service and presentation skills are a key part of this role. Candidates should be detail oriented in their record keeping / inventory abilities
The contractor will handle a big surge of nearly 2,000 device deployments over the next 12 months.
About MARS Solutions Group:
MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.


## Related Videos

- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [Lessons from Steve Jobs - Learnings from the Past for the Future](https://www.wearedevelopers.com/videos/1021-lessons-from-steve-jobs-learnings-from-the-past-for-the-future)
- [The Road to One Billion Developers](https://www.wearedevelopers.com/videos/1137-the-road-to-one-billion-developers)
- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [Startups Cloning Humans, Angry AI Bloggers, and Robotaxi Chaos - Christian Trummer](https://www.wearedevelopers.com/videos/1853-startups-cloning-humans-angry-ai-bloggers-and-robotaxi-chaos-christian-trummer)
- [Bringing the power of AI to your application.](https://www.wearedevelopers.com/videos/1010-bringing-the-power-of-ai-to-your-application)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026)
- [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)