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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Consultant, Functional Transformation - **Company:** Deloitte T.T.L. - **Location:** Miami, FL, United States - **Experience:** Expert - **Salary:** $116,200.0 - $229,100.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Cyber Security, System Configuration, Data Security, Human Resources Information System (HRIS), Web Servers, Knowledge Management, Requirements Management, Simple Object Access Protocol (SOAP), Systems Integration, Enterprise Search, Flexi (Photoshop Plugin), Enterprise Software Applications, Information Technology, Virtual Agents, Restful APIs, Workday, Servicenow - **Published:** August 7, 2026 - **Apply:** https://www.careerbuilder.com/job-details/servicenow-moveworks-senior-consultant-miami-fl--3612cd5c-9339-4879-b265-c70e6e467e8b ## About the Role * Ability to work independently and collaborate as part of a team * Effective written and verbal communication skills * Meticulous attention to detail and quality of work product * Ability to build and sustain professional relationships * Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong interpersonal skills and professional demeanor * Ability to meet deadlines * Ability to provide clear guidance to others, Required: * Bachelor's degree * 4+ years of experience supporting system integrations, including hands-on work with application programming interfaces (APIs), Representational State Transfer (REST), or Simple Object Access Protocol (SOAP), and troubleshooting integration issues * 4+ years of experience implementing enterprise platforms, including Workday or ServiceNow, across configuration support, testing, and deployment activities * Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve. * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: * 4+ years of experience with solution architecture and system design for AI-driven employee experiences, including virtual assistants, automation, or orchestration across HR or IT platforms * 2+ years of experience with Moveworks platform configuration, Agent Studio, or similar conversational artificial intelligence platforms * 2+ years of experience collaborating with HR, IT, information security, and platform teams to deliver technical solutions and resolve issues * 2+ years of project management experience * 2+ years of Big 4 consulting experience * 2+ years of experience designing or implementing an HR shared service center or employee service delivery transformation initiatives, Agile Programming Methodologies, Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Communication Skills, Computer Security, Consulting, Cost Control, Cross-Functional, Customer Support/Service, Detail Oriented, Establish Priorities, HRIS/HRMS, Human Resources Strategy, IT Service Management (ITSM), Identify Issues, Incentive Programs, Information/Data Security (InfoSec), Interpersonal Skills, Knowledge Management, Leadership, Leading Edge Technology, Multitasking, Operational Support, Presentation/Verbal Skills, Problem Solving Skills, Project Planning, Project/Program Management, REST (Representational State Transfer), Requirements Management, SOAP (Simple Object Access Protocol), Security Infrastructure, Service Delivery, ServiceNow, System Integration (SI), Systems Administration/Management, Technical Delivery, Technical Strategy, Technical Support, Testing, Time Management, Web Client Plug-ins, Willing to Travel, Writing Skills ## Description As a Senior Consultant, Functional Transformation on the Moveworks team, you will be responsible for: * Leading Moveworks implementation projects and workstreams across discovery, design, build, test, and deployment activities using an agile deployment methodology * Establishing user journeys and user stories to support the design and configuration of the Moveworks AI Assistant, including knowledge management, conversational flows, and enterprise search capabilities * Configuring and optimizing AI agents, plugins, and integrations within the Moveworks platform to automate employee support workflows across HR, IT, and other enterprise functions * Collaborating with client stakeholders and cross-functional teams to gather requirements, document current-state service delivery operations, and support joint design sessions * Managing project plans, milestones, risks, scope, and deliverables while supporting integrations with enterprise systems such as ServiceNow, Workday, and other human resources information system or information technology service management platforms ## Related Videos - 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