> Markdown version of [/jobs/ext/1973458-it-desktop-support-specialist](https://www.wearedevelopers.com/jobs/ext/1973458-it-desktop-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Desktop Support Specialist - **Company:** CareerCircle - **Location:** Greenwood Village, CO, United States - **Experience:** Experienced - **Salary:** $56,160.0 - $62,400.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Artificial Intelligence, Software Applications, Microsoft Azure, Computer Networks, System Configuration, Desktop Computing, Monitoring of Systems, Issue Tracking Systems, Network Troubleshooting, Microsoft Office, Virtual Desktops, Network Connections, Computer Equipment, Information Technology, Laptops, User Administration, User Accounts - **Published:** August 7, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/co/denver/15c22cb4-d0ee-4cc8-b3f8-4fb5cf9c2306 ## About the Role Microsoft Azure Desktop Support Access Controls Virtual Desktops Network Printers Technical Issues Operating Systems Computer Hardware System Monitoring Account Management Peripheral Devices Business Valuation Problem Management Incident Management Docking (Computers) Software Installation Escalation Management Full Stack Development Continuous Development Artificial Intelligence Network Troubleshooting Business Transformation Service Delivery Improvement Zoom (Video Conferencing Tool) Troubleshooting (Problem Solving), Microsoft Azure Desktop Support Access Controls Virtual Desktops Network Printers Technical Issues Operating Systems Computer Hardware System Monitoring Account Management Peripheral Devices Business Valuation Problem Management Incident Management Docking (Computers) Software Installation Escalation Management Full Stack Development Continuous Development Artificial Intelligence Network Troubleshooting Business Transformation Service Delivery Improvement Zoom (Video Conferencing Tool) Troubleshooting (Problem Solving) +0 ## Description TEKsystems is looking for a IT Desktop Support Specialists to support out customer in the Denver DTC area., Troubleshooting and Issue Resolution - Diagnosing and resolving technical issues for end-users, including problems with software, hardware, and network connectivity. - User Support - Providing support to users via phone, email, chat, or in-person, addressing a wide range of IT-related queries and issues. - User Account Management - Managing user accounts, including password resets, account creation, and access control to various systems and applications. - Software Installation and Configuration - Installing, configuring, and updating software applications and operating systems on user devices. - Hardware Setup and Maintenance - Setting up and maintaining computer hardware, including desktops, laptops, printers, and other peripheral devices. - System Monitoring - Monitoring IT systems for performance issues or security breaches, escalating issues as needed. - Knowledge Base Maintenance - Contributing to and maintaining a knowledge base of common issues and solutions to improve efficiency and support quality. - Onboarding Support - Assisting with the onboarding of new employees, including setting up their IT equipment and providing necessary training on company systems and software. - Escalation Management - Escalating more complex issues to higher-level IT staff or specialized teams when necessary. - Continuous Learning - Keeping up-to-date with new technologies, software updates, and best practices in IT support to continuously improve service delivery. - Incident Management - Track all broken or performance degraded services as incidents. Prioritize incidents by impact and urgency. Restore services according to agreed on SLAs. Ensure Incidents without a known root cause are logged and tracked as Problems. - Problem Management - Track all systemic Incidents in a separate Problem record. Work to determine the root cause. Identify the necessary changes required to prevent Incidents from recurrence. - Request Fulfillment - Track all requests for new services or access to services not already assigned. Help streamline the available catalog of services and use policies. Top Skills Details * Microsoft Windows, * network printer support, * zoom support * Ticketing systems Additional Skills & Qualifications * Microsoft (Windows 11 support, Office, Azure, Azure Virtual Desktop) * Network Printers * HP Laptops with docking stations * Apple MacBook and docking stations * Zoom and Zoom Rooms ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Dev Digest 119 - ❤️ === ❤️](https://www.wearedevelopers.com/magazine/454-dev-digest-119) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)