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# Data Center Lab Technician

- **Company:** Milestone Technologies, Inc.
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Data Analysis, Unix, Command-Line Interface, Computer Programming, System Configuration, Data Centers, Software Debugging, Linux, Issue Tracking Systems, Linux System Administration, Linux Commands, Network Administration, Operational Databases, Technical Data Management Systems, Scripting, Hardware Testing, Hardware Infrastructure
- **Published:** August 7, 2026
- **Apply:** https://www.dice.com/job-detail/5b9fb2c1-76a0-47fa-a3bd-7504e3add375

## About the Role

Extensive understanding of PC / server hardware
Proficiency in the Linux command line with common UNIX tools
1+ years of experience with Linux system administration, network administration
Driven, self-motivated work ethic
Eagerness to learn new technologies and adapt to constant change
Focused, detail-oriented, able to manage and analyze technical data from multiple sources
Ability to dynamically switch between people-oriented and technically-oriented mindsets
Excellent written and verbal communication skills
Able to safely lift and move a minimum of fifty (50) pounds

## Description

This is a lab environment associated with the testing and development of the client's products. Milestone Technologies is seeking a mid-level engineer to apply their technical skills in a fast-paced and complex environment. Having a working knowledge of server hardware, and client devices and the desire to participate in projects happening in the data centers and data rooms is crucial to this role. This position will work to diagnose and resolve computing issues at scale, escalate issues, and work with remote engineering teams. Additionally, this role will support rack lifecycle processes with a focus on helping build out and support cloud-scale compute and storage environments. Solid communication skills are a requirement for this role. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. The candidate should also have a working knowledge and experience in at least one of the following core areas:
Networking, Programming/Scripting, Hardware, and OS repair.
Work within the client's ticketing system and SLAs in support of the health of the client's server fleet
Perform root cause analysis of complex technical issues and drive resolution
Hardware installation, rack, and stack, cabling, rack integration, provisioning, and decommission
Responsible for assisting with projects (new capacity, as well as retrofits) and repairs throughout the data center
Understand and debug hardware, and Linux and Windows OS-related issues using command-line tools and techniques
Execution of turn-up/turn-down processes with support from ISOS
Analyze data to diagnose systemic issues
Work with internal hardware teams and vendors to help resolve complex technical issues, maintain high hardware quality levels, and influence future design to ensure ease of serviceability
Identify and help create documentation for the global data center knowledge base
Assist with process improvements and best practices in data center operations
Maintain an efficient, orderly hardware test lab operation within the production/non-production data center
Device/system configuration
Help develop global standards for processes, workflow, and automation roadmaps for tools that facilitate deployment, maintenance, and decommissioning of server hardware at scale. Lead process improvements and best practices in data center operations
Provide cross-functional communication with other technical operations groups
Other tasks as required to support IT service on a local basis


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