> Markdown version of [/jobs/ext/1974547-it-support](https://www.wearedevelopers.com/jobs/ext/1974547-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support - **Company:** Collabera - **Location:** Addison, TX, United States - **Experience:** Starter - **Salary:** $41,600.0 - $45,760.0 - **Contract:** Temporary contract - **Skills:** Virtual Private Networks (VPN), Microsoft Office, Citrix Systems, Skype for Business, Microsoft SharePoint, Cisco Anyconnect - **Published:** August 7, 2026 - **Apply:** https://collabera.com/submit-resume/ ## About the Role o Requires 1-3 years of experience o Excellent Client Care / Customer Service skills. o Work well as a team and build relationships to the global partners. o Excellent organizational skills, with the ability to prioritize workload. o Ability to multitask and maintain focus on all areas of responsibility concurrently. o Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling. o Able to work in a fast-paced environment. Desired Skills: o Technology Call Center and or Customer Service experience. o Ability to utilize multiple resources to determine causes and resolutions of problems and incidents. o Hardware Support - Windows 10/11, o Software - MS Office suite, Office 365, SharePoint, Skype o Network - Citrix, VPN, Cisco AnyConnect o ITSM Remedy ## Description We are hiring a IT Support to join our client on a contract basis. This is a fantastic opportunity to work with one of the most innovative Banking companies in the U.S. ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Panel: New Work](https://www.wearedevelopers.com/videos/816-panel-new-work) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)