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# Digital & Technology - Field Support Analyst

- **Company:** Spectraforce
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $80,000.0
- **Contract:** Temporary to permanent
- **Skills:** Adobe Acrobat, Active Directory, Apple IOS, Issue Tracking Systems, Microsoft Office, Software Tools, Remote Infrastructure Management, Backend, Microsoft InTune
- **Published:** August 7, 2026
- **Apply:** http://leoforce.us/Careers/Spectraforce/JobDetails.html?jobid=17093fa9-b96a-47f5-bc9a-1d4da1248398&OrgId=1&UserId=6206

## About the Role

Banking or law firm support work,
Experience with Apple iOS
Adobe Acrobat

Years of Experience: 5+ years

Education:
Bachelor's degree preferred, if no degree, they will need 5 years extra experience

Software skills:
MS Intune, Ticketing Systems, MS Office Suite

## Description

Resource's typical working day:

 * General desk top support
 * Hardware/software support
 * Desktop support helping a wide range of end users
 * Responding to tickets
 * Maintaining office technology
 * Front facing customer service
 * Level 1 & Level 2 software support enterprise level
 * Backend office MS Office Support
 * MS Intune
 * Active Directory
 * Remote management
 * Incident Request Management

Must Have Skills:
Good technical skills, Good customer service


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