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# Data Analyst, Returns SX

- **Company:** Amazon.com, Inc.
- **Location:** Bellevue, WA, United States
- **Experience:** Experienced
- **Salary:** $80,200.0 - $97,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Computerized Maintenance Management Systems, Data Mining, Microsoft Project, SQL Databases
- **Published:** August 7, 2026
- **Apply:** https://www.amazon.jobs/en/jobs/10416712/data-analyst-returns-sx

## About the Role

As a Data Analyst, you will be responsible for modeling complex problems, discovering insights and identifying opportunities through the use of business intelligence, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business., 2+ years of program or project management experience

 - 3+ years of Computerized Maintenance Management System program experience
 - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
 - 3+ years of advanced Microsoft Word and Excel experience
 - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
 - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Knowledge of Lean principles and DMAIC methodology
 - Experience in MS Access and SQL
 - Experience in requirement gathering and ability to write clear and detailed requirement document
 - Experience using Microsoft Projects software
 - Experience with material handling systems (MHS) installation, operation and maintenance
 - Experience working in an analytical environment with cross-functional teams

## Description

* Use analytics and data mining techniques to solve complex problems and drive business decisions.
 * Employ the appropriate tools, methodologies to discover patterns of risks, abuse and help reduce bad debt
 * Dive into customer behavioral patterns and recommend the policy change hypothesis
 * Solve analytical problems, and effectively communicate methodologies and results
 * Build analyses for product launches and provide launch recommendations
 * Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies
 * Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area


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