> Markdown version of [/jobs/ext/1977432-network-operations-lead](https://www.wearedevelopers.com/jobs/ext/1977432-network-operations-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Network Operations Lead

- **Company:** Humana Inc.
- **Location:** Juneau, AK, United States (Remote available)
- **Experience:** Expert
- **Salary:** $94,900.0 - $130,500.0
- **Contract:** Permanent contract
- **Skills:** Internet Services, Microsoft Office, Computer Network Operations
- **Published:** August 7, 2026
- **Apply:** https://www.juju.com/job/00000000glxd2k

## About the Role

+ Minimum of 5 years of experience in operations, consulting, process improvement, business transformation

 + Minimum of 5 years of strategic operations experience, including translating organizational priorities into structured workplans

 + Minimum of 3 years of executive communication experience

 + Minimum of 3 years of process improvement experience

 + Minimum of 2 years of cross-functional leadership experience

 + Minimum of 2 years of analytical problem-solving experience

Preferred Qualifications

 + Experience in Health Care operations

 + Proficiency in Microsoft Suite

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

## Description

The Network Operations Lead is a strategic individual contributor responsible for improving operational consistency, scalability, and readiness across Network Operations. This role evaluates complex operational and provider-related issues, identifies root causes and process gaps, and partners with leadership and cross-functional teams to drive standardization, governance, and execution.

The role requires strong strategic thinking, polished executive communication, sound judgment, and the ability to influence outcomes independently without direct authority.

 + Lead initiatives to standardize Network Operations workflows, documentation, operating expectations, and processes across markets or regions.

 + Develop executive-ready presentations, status updates, decision documents, process maps, and communication materials.

 + Support planning for future system, technology, and operating model changes by assessing current-state processes, documenting dependencies, and preparing teams for transition.

 + Establish or improve standard operating procedures, governance routines, intake processes, escalation pathways, and performance tracking.

 + Manage strategic workplans, track deliverables, identify risks, and escalate issues with recommended actions.

 + Facilitate meetings and working sessions to align stakeholders, clarify ownership, document decisions, and drive follow-through.


## Related Videos

- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [How to Build for Decentralized Systems](https://www.wearedevelopers.com/videos/931-how-to-build-for-decentralized-systems)
- [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans)
- [Optimizing Your App for Success: Tips and Techniques for managing slow devices](https://www.wearedevelopers.com/videos/655-optimizing-your-app-for-success-tips-and-techniques-for-managing-slow-devices)
- [Why Your Next Best Talent Might Not Be in Your Neighborhood](https://www.wearedevelopers.com/videos/1861-why-your-next-best-talent-might-not-be-in-your-neighborhood)
- [Going Quantum: The future of the internet ...](https://www.wearedevelopers.com/videos/672-going-quantum-the-future-of-the-internet)

## Related Articles

- [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs)
- [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)
- [Trading Remote Work For Salary Reduction](https://www.wearedevelopers.com/magazine/334-trading-remote-work-for-salary-reduction)
- [Remote, Hybrid, or In-Office: What’s Really Best for Developers?](https://www.wearedevelopers.com/magazine/638-remote-hybrid-or-in-office-what-s-really-best-for-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [How To Stay Productive While Working From Home](https://www.wearedevelopers.com/magazine/316-how-to-stay-productive-while-working-from-home)