> Markdown version of [/jobs/ext/197764-application-support-analyst](https://www.wearedevelopers.com/jobs/ext/197764-application-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application Support Analyst

- **Company:** Fairview Health Services
- **Location:** Minneapolis, MN, United States
- **Experience:** Experienced
- **Salary:** $70,512.0 - $99,549.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Databases, Database Servers, Web Servers, Virtual Private Networks (VPN), Citrix Systems, Systems Development Life Cycle, Software Engineering, Load Balancing, Office365, Network Server, Vmware
- **Published:** May 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=51c6c426978e0abf

## About the Role

Do you have experience in Software development?, * Bachelor of Arts or combination of education and related work experience

 * Bachelor of Science in IT field
 * 3 years IT application or healthcare work experience
 * Solid understanding of the Software Development Life-Cycle (SDLC)
 * Demonstrated analytical critical thinking skills for process development or problem resolution.
 * Knowledge of healthcare processes and application system coordination., * 3 years related work experience in one or more of the following: Healthcare industry using related Epic module(s) and/or end user customer support,
 * Certifications and experience relative to the role
 * Epic Proficiency or Certifications for Epic roles
 * If supporting Epic, Proficiency/Certification in core applications within 180 Days
 * Basic understanding of business technology supports two or more of: Microsoft, VMware OS, storage, networking, security, web servers; plus, knowledge of web/app/database servers, load balancers, etc.
 * 2+ years of hands-on desktop and printer hardware support
 * 3 years working in an enterprise or healthcare organization of 10,000+ users
 * 2 years of expertise with Apple (MAC), Microsoft Windows, O365, VPN, printing solutions, Citrix, conferencing tools (Zoom/Teams), and enterprise mobile devices (Apple/Android).
 * Microsoft Certified Professional (MCP)

## Description

The Application Support Analyst is responsible for providing Level 2 incident support of applications. They coordinate issues that arise for their application area and must be knowledgeable about the organization's policies, procedures, and business operations. In coordination with other staff, time, and exposure, mature specific application, and technology knowledge to contribute to the effectiveness of the team.
Additional Responsibilities:

 * Lead maturation of team infrastructure technology knowledge.
 * Act as an infrastructure technical liaison to strategically sourced Managed Service Provider (MSP) who provides Technical Level 2 support. Apply infrastructure knowledge and experience of Servers, databases, and other mission-critical systems as part of issue analysis
 * In addition to general application support, focus on infrastructure systems, system elements, interfacing systems, components, devices, and processes.


## Related Videos

- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab)
- [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics)
- [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [7 Most Popular Web Developer Jobs in Europe](https://www.wearedevelopers.com/magazine/163-7-most-popular-web-developer-jobs-in-europe)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)