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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # DocuSign Application Specialist - **Company:** Spectraforce - **Location:** United States (Remote available) - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Microsoft Excel, XML Schema, Microsoft Windows, Adobe Acrobat, Application Programming Interfaces (APIs), Data Analysis, Unix, Document Management Systems, Electronic Signatures, JSON, Log Analysis, OAuth, Salesforce.Com, Security Assertion Markup Language (SAML), Software Requirements Analysis, Systems Integration, Extensible Markup Language (XML), Extensible Stylesheet Language Transformations (XSLT), Enterprise Application Integration, Enterprise Software Applications, Microsoft Power Automate, Software Troubleshooting, Restful APIs, DocuSign, GXP, Servicenow - **Published:** August 7, 2026 - **Apply:** http://leoforce.us/Careers/Spectraforce/JobDetails.html?jobid=c575659f-7316-4a3f-8b01-1a3ff2fdad3e&OrgId=1&UserId=1767 ## About the Role * 7+ years of experience supporting enterprise eSignature platforms, with strong hands-on DocuSign experience * Deep expertise in: + DocuSign Templates, PowerForms, Workflows, APIs, and Reporting + DocuSign Admin Console and account configuration * Experience integrating DocuSign using: + REST APIs + JSON, XML (XSD/XSLT knowledge preferred) * Experience configuring SSO (SAML 2.0 / OAuth) for enterprise applications * Strong experience working in validated environments (21 CFR Part 11) - mandatory * Experience supporting enterprise applications across UNIX and Windows platforms, including log analysis * Hands-on experience with incident, problem, and change management tools (e.g., ServiceNow) * Strong troubleshooting and root-cause analysis skills * Ability to work directly with business stakeholders and resolve issues within defined SLAs Tools, Technologies & Skills * DocuSign eSignature (Admin, Templates, APIs, Reporting) * DocuSign REST APIs * XML, XSD, XSLT, JSON * Microsoft Power Automate / Power Platform * ITIL-based tools (ServiceNow - Incident, Change, Problem) * Advanced Excel skills (data analysis, reporting) * SSO technologies (SAML, OAuth) * Enterprise integration patterns Desired skill and Knowledge * Hands-on experience delivering DocuSign implementation or migration projects * Strong understanding of enterprise security, compliance, and audit requirements * Experience participating in requirements gathering, design, build, and testing * Ability to support and troubleshoot high-volume, business-critical applications * Strong collaboration and teamwork skills in a cross-functional, global environment * Ability to work independently with minimal supervision * Excellent verbal and written communication skills * Willingness to mentor, train, and enable support teams * Proactive mindset with a focus on continuous improvement and operational excellence Nice to have * Experience with DocuSign CLM * Experience migrating from Adobe Acrobat Sign to DocuSign * Exposure to GxP systems beyond Part 11 ## Description * Administer, configure, and support DocuSign eSignature (and CLM, if applicable) in an enterprise environment * Design, build, and maintain DocuSign templates, workflows, PowerForms, envelopes, and reporting * Develop and support DocuSign APIs and OOTB integrations with enterprise platforms such as: * CRMs (e.g., Salesforce) * Document management systems * Microsoft Power Automate / Power Platform * Configure and support SSO integrations (SAML/OAuth) for DocuSign * Work closely with business users to gather requirements, analyze issues, and implement solutions * Coordinate with DocuSign vendor support to open, track, and resolve tickets * Support change management, releases, and platform upgrades * Ensure compliance with validated system requirements (21 CFR Part 11) including documentation, audit readiness, and electronic signature controls * Create and maintain technical documentation, SOPs, and training materials * Support migration activities from Adobe Acrobat Sign to DocuSign * Proactively promote best practices and continuously improve platform stability and user adoption ## Related Videos - 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