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# IT Support Consultant

- **Company:** Brilliant
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Backup Devices, Databases, Linux, Disaster Recovery, Filemaker, Linux System Administration, Virtual Local Area Networks, Backup and Restore, Network Routers, ServiceNow IT Service Management, Firewalls (Computer Science), Microsoft InTune, Information Technology, Network Support, Patch Management, Network Server, User Administration, ManageEngine
- **Published:** August 7, 2026
- **Apply:** https://www.dice.com/job-detail/63afb54e-cadd-4ef3-a8a7-3e42a8ad3468

## About the Role

* 2-3 years of IT Support / Helpdesk experience
 * Windows & Linux system administration
 * Active Directory, Group Policy, and User Management
 * Network support (Switches, Routers, VLANs, Firewalls)
 * Microsoft Intune and/or ManageEngine
 * IT ticketing/ITSM tools and incident management
 * Backup & Disaster Recovery
 * Endpoint security, patch management, and antivirus
 * Basic database knowledge (FileMaker preferred)
 * Telephony support (Mobile/PBX) preferred
 * ITIL Foundation certification is a plus
 * Strong communication, customer service, and troubleshooting skills

## Description

We are seeking an IT Support Consultant with 2-3 years of IT Helpdesk/Desktop Support experience to provide end-user support, system administration, and IT infrastructure maintenance and MUST be able to speak in German Language. The ideal candidate will have experience supporting Windows/Linux environments, Active Directory, networking, endpoint management, and IT service delivery., * Provide end-user technical support and resolve IT incidents

 * Administer Active Directory users and permissions
 * Install, configure, and maintain Windows/Linux systems
 * Support servers, networks, endpoints, and security updates
 * Manage Intune/ManageEngine endpoint deployment and provisioning
 * Perform backups, disaster recovery, patching, and system upgrades
 * Support FileMaker databases and IT infrastructure projects
 * Maintain IT documentation, inventory, and vendor coordination
 * Deliver employee IT training and ensure timely ticket resolution


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