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# VIP Support engineer

- **Company:** Econocom Belgium
- **Location:** Brussel, Belgium (Remote available)
- **Contract:** Permanent contract
- **Skills:** Active Directory, Macintosh Computers, Apple IOS, Apple Mac Systems, Virtual Private Networks (VPN), Microsoft Office, System Center Configuration Manager, Networking Basics, Phishing, Microsoft SharePoint, Mobile Os, Tablet Computers, Microsoft InTune, Casper Suite, Windows Client, Vmware
- **Published:** August 8, 2026
- **Apply:** https://www.adzuna.be/details/5832945227

## About the Role

* Strong experience in VIP/Executive IT support
 * Professional, service-oriented, and able to represent the IT team at executive level
 * Excellent communication and discretion (confidentiality is key)
 * Ability to work autonomously and manage priorities effectively
 * Languages: French, Dutch, and good level of English required

## Description

We are currently looking for an ICT VIP Support Engineer to deliver high-quality, white-glove IT support to top-level stakeholders, based in the center of Brussels., * Provide VIP support (hardware & software) including troubleshooting (SPAM, phishing, connectivity, etc.)

 * Manage incidents end-to-end and ensure resolution within strict SLAs
 * Handle on-site interventions, scheduling, and priority management
 * Support and manage Mac & Windows environments (±100 Macs / ±200 PCs)
 * Configure and support mobile devices (smartphones & tablets)
 * Participate in ICT rollouts, migrations, and deployments
 * Maintain and update technical documentation
 * Follow up on equipment orders and ensure smooth delivery
 * Support VIP events and specific IT-related activities
 * Contribute to cybersecurity awareness initiatives

Technical environment Windows 10/11, macOS, Office 365, Active Directory, SCCM, Intune, Jamf, VPN (Checkpoint/AnyConnect), networking basics, VMware, Exchange, SharePoint, mobile OS (iOS, Android), and more.


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