> Markdown version of [/jobs/ext/1980282-software-engineer-expert-support-3rd-line](https://www.wearedevelopers.com/jobs/ext/1980282-software-engineer-expert-support-3rd-line). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer Expert (Support 3rd Line) - **Company:** Camco Technologies - **Location:** Leuven, Belgium - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** C Sharp (Programming Language), C++ (Programming Language), Code Review, Linux, Internet Protocol, Log Files, Windows Servers, Object-Oriented Software Development, Software Engineering, Multithreading, Backend, Information Technology, Web Technologies - **Published:** August 8, 2026 - **Apply:** https://www.collegerecruiter.com/job/2780233100-software-engineer-expert-support-3rd-line ## About the Role * You hold a Master's degree in Computer Science or a related ICT field, or a Bachelor's degree with at least 3 years of relevant experience. * You have solid knowledge of C# or a similar object-oriented language in a multithreaded environment. * You are familiar with IP networking and backend applications in Windows Server environments. * Experience with hardware in networked environments, web technologies, C or C++, or Linux is a plus. * You thrive on solving complex challenges and aim for user-friendly, high-quality results. * You are fluent in both Dutch and English. * You are analytical, structured, communicative, and enjoy working in a results-driven environment. * You take ownership, are quality-minded, and value flexibility in your work. ## Description Overview As an expert software engineer, you will provide expert-level support by handling the most complex and technical software issues at our support department. You will troubleshoot, diagnose, and resolve deep-rooted software problems, working closely with Camco's software developers to implement fixes and updates. What You'll Do Your primary responsibility (about 80% of your time) will be analyzing software issues and connecting the dots between log data, system behavior, and code. More Specifically, You Will * Analyze log files and network-related problems. * Map your findings to the implemented software. * Clearly communicate your insights and solutions to both colleagues and customers. Additional Responsibilities * Write and review code changes to resolve bugs. * Roll out patches and updates based on reported issues. * Serve as the highest escalation point for Tier 2 support, guiding junior engineers through complex problems. * Collaborate closely with our Tier 4 project software developers. * Maintain a detailed knowledge base of resolved issues and solutions. Your profile * You hold a Master's degree in Computer Science or a related ICT field, or a Bachelor's degree with at least 3 years of relevant experience. * You have solid knowledge of C# or a similar object-oriented language in a multithreaded environment. * You are familiar with IP networking and backend applications in Windows Server environments. * Experience with hardware in networked environments, web technologies, C or C++, or Linux is a plus. * You thrive on solving complex challenges and aim for user-friendly, high-quality results. * You are fluent in both Dutch and English. * You are analytical, structured, communicative, and enjoy working in a results-driven environment. * You take ownership, are quality-minded, and value flexibility in your work. Our offer * A challenging and diverse role in a high-tech, innovative company based in Leuven. * A passionate team of 25+ support engineers and 2 direct software engineering colleagues who value open communication and teamwork. * A permanent contract with a competitive salary package, including a company car, group and health insurance, meal vouchers, eco vouchers, and daily allowances for travel. * Flexible working hours and the option to work in a hybrid setup after your initial training period. * Free soup and fruit at the office, regular team events, and an easily accessible location with on-site parking. * A workplace that encourages initiative, autonomy, and entrepreneurial thinking. Seniority level * Mid-Senior level Employment type * Full-time Job function * Engineering and Information Technology Industries * Maritime Transportation ## Related Videos - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [The Software Bug All Stars - and what we can learn from them](https://www.wearedevelopers.com/videos/423-the-software-bug-all-stars-and-what-we-can-learn-from-them) - [You’re a great coder? 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