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# Regional IT Service & Operations Manager

- **Company:** Alibaba Group
- **Location:** Madrid, Spain
- **Salary:** €55,000.0 - €75,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Information Technology
- **Published:** August 8, 2026
- **Apply:** https://www.jobleads.com/es/job/e3e0595a4412c106c92017e063e5a5b64

## About the Role

The ideal candidate has 5+ years in IT service management, strong project management and data analysis skills, fluency in Spanish and

## Description

Alibaba Group in Madrid, Spain, seeks an IT Service Manager to deliver professional IT services for the AIDC offices, lead frontline staff, and optimize ITSM processes. You will cooperate with internal teams and stakeholders to ensure high service quality and timely delivery, including AV, helpdesk, asset management, and VIP support, in a dynamic regional setting.


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