> Markdown version of [/jobs/ext/1980534-ai-augmented-application-support-engineer](https://www.wearedevelopers.com/jobs/ext/1980534-ai-augmented-application-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Ai-Augmented Application Support Engineer - **Company:** Crossover - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, CrossOver (Software), JSON, Break Fix - **Published:** August 8, 2026 - **Apply:** https://www.buscojobs.com.es/ai-augmented-application-support-engineer-en-madrid-ID-366029600 ## About the Role You will own issues end-to-end, document diagnostics, and guide AI-assisted workflows in a fast-paced, contract-based role.The position requires 2+ years in a technical role, strong REST/JSON API skills, and proficiency with AI tools. Working hours are 1:00 PM-10:00 PM UTC, and you will operate as a Contractor of Record under Crossover. #J-*****-Ljbffr ## Description Crossover is seeking an Application Support Engineer to resolve complex tickets with a blend of hands-on troubleshooting and AI-guided analysis.You will own issues end-to-end, document diagnostics, and guide AI-assisted workflows in a fast-paced, contract-based role.The position requires 2+ years in a technical role, strong REST/JSON API skills, and proficiency with AI tools.Working hours are 1:00 PM-10:00 PM UTC, and you will operate as a Contractor of Record under Crossover.#J-*****-Ljbffr ## Related Videos - [Collaborative Intelligence: The Human & AI Partnership](https://www.wearedevelopers.com/videos/1097-collaborative-intelligence-the-human-ai-partnership) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Data Mining Accessibility](https://www.wearedevelopers.com/videos/802-data-mining-accessibility) - [Times of (climate) crisis - How and why sustainable software is a must!](https://www.wearedevelopers.com/videos/988-times-of-climate-crisis-how-and-why-sustainable-software-is-a-must) - [Tolgee: Open-Source, In-Context AI Localization That Cuts Dev Effort](https://www.wearedevelopers.com/videos/1664-tolgee-open-source-in-context-ai-localization-that-cuts-dev-effort) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [The Overflow: AI and Agentic Coding](https://www.wearedevelopers.com/magazine/721-the-overflow-ai-and-agentic-coding) - [AI overspill Dec 2026: AI in a JAM, Blocking AI browsers, learning programming languages ](https://www.wearedevelopers.com/magazine/673-ai-overspill-dec-2026-ai-in-a-jam-blocking-ai-browsers-learning-programming-languages)