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# Senior Sap Customer Experience (Cx / C4C) Consultant

- **Company:** Trifork
- **Location:** Barcelona, Spain (Remote available)
- **Salary:** €52,000.0 - €62,000.0
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Customer Data Management, Cloud Services, SAP (Applications), SAP CRM, SAP CS, SAP Implementation, SAP Sales and Distribution, SAP Customer Experience, SAP Business Technology Platform
- **Published:** August 8, 2026
- **Apply:** https://www.buscojobs.com.es/senior-sap-customer-experience-cx-c-4-c-consultant-en-barcelona-ID-366091726

## About the Role

MUST HAVE
Minimum 5 years of experience in SAP Customer Experience, SAP CRM, or related consulting roles
Strong implementation experience with SAP CX solutions
Proven track record delivering multiple end?to?end CX projects
Hands?on experience with:
SAP Sales Cloud
SAP Sales Cloud Version 2
SAP Service Cloud and/or SAP Service Cloud Version 2
Deep understanding of:
Lead?to?Cash processes
Opportunity Management
Account & Contact Management
Customer Service Management
Sales Automation
Customer Engagement processes
Strong consulting, communication, and stakeholder management skills
Experience working in international project environments
Fluent English (spoken and written)
Certifications (Mandatory)
SAP Certified Associate - SAP Sales Cloud
SAP Certified Associate - SAP Sales Cloud Version 2
Additional SAP CX certifications are highly valued
NICE TO HAVE
SAP Service Cloud Version 2 certification
SAP Emarsys Customer Engagement experience
SAP Business Technology Platform (BTP)
SAP Integration Suite
SAP Customer Data Cloud (CDC)
Presales or Solution Architecture experience
German language skills
Experience in manufacturing, utilities, energy, life sciences, financial services, or retail industries

## Description

The Role¿Tiene las cualificaciones y habilidades adecuadas para este trabajo?Descúbralo a continuación y pulse en "solicitar" para ser considerado.Trifork is expanding its SAP Customer Experience practice and is looking for an experienced Senior SAP Customer Experience Consultant to join our international team.In this role, you will help customers transform and optimize their customer?facing processes across sales, service, and customer engagement.You will work closely with business stakeholders, project teams, and SAP to design and implement modern SAP CX solutions that deliver measurable business value.As a trusted advisor, you will support customers throughout their digital transformation journey, from requirements gathering and solution design to implementation and go?live.What You'll DoLead SAP Customer Experience implementation and transformation projectsConduct customer workshops, discovery sessions, and business process assessmentsGather and translate business requirements into scalable SAP CX solutionsDesign and optimize end?to?end sales and service processesConfigure and implement SAP Customer Experience solutionsSupport integration scenarios between SAP and non?SAP applicationsCollaborate with project managers, architects, developers, and customer stakeholdersProvide best?practice guidance and strategic consulting to customersSupport presales activities, solution demonstrations, and proposal creationMentor junior consultants and contribute to the growth of Trifork's SAP CX practiceYour QualificationsMUST HAVEMinimum 5 years of experience in SAP Customer Experience, SAP CRM, or related consulting rolesStrong implementation experience with SAP CX solutionsProven track record delivering multiple end?to?end CX projectsHands?on experience with:SAP Sales CloudSAP Sales Cloud Version 2SAP Service Cloud and/or SAP Service Cloud Version 2Deep understanding of:Lead?to?Cash processesOpportunity ManagementAccount & Contact ManagementCustomer Service ManagementSales AutomationCustomer Engagement processesStrong consulting, communication, and stakeholder management skillsExperience working in international project environmentsFluent English (spoken and written)Certifications (Mandatory)SAP Certified Associate - SAP Sales CloudSAP Certified Associate - SAP Sales Cloud Version 2Additional SAP CX certifications are highly valuedNICE TO HAVESAP Service Cloud Version 2 certificationSAP Emarsys Customer Engagement experienceSAP Business Technology Platform (BTP)SAP Integration SuiteSAP Customer Data Cloud (CDC)Presales or Solution Architecture experienceGerman language skillsExperience in manufacturing, utilities, energy, life sciences, financial services, or retail industriesThe Kind of Person We WantYou are a customer?focused SAP CX professional with deep expertise in Sales Cloud and Service Cloud solutions and a passion for helping organizations modernize their customer engagement processes.xcskxljYou enjoy working in consulting environments, collaborating with international teams, and partnering with customers to deliver successful business outcomes through innovative cloud technologies.What We Offer YouInternational SAP transformation projects across EuropeCollaboration with experienced SAP CX experts across multiple countriesAccess to the latest SAP CX technologies and innovationsFlexible hybrid working modelContinuous learning and certification opportunitiesLong?term career growth opportunities within Trifork's international SAP organizationYou Will Become Part OfA dynamic environment in a growing companyA culture that prioritizes close cooperation and sparring between teamsA tribe of passionate colleagues and a strong sense of communityAn informal workplace with humor and social eventsA company that respects and values work?life balanceThe Compensation Package IncludesGross salary in the range of €52k-€62k based on experience and value contributionRegular team?building activities and after?work get?togethersExtensive training opportunities with internal experts and external conferences/hackathons24 days of holiday per yearPrivate health insuranceFlexible working hours with possibility to work remotelyMust be based in or around Greater Barcelona, Madrid, or Palma Metropolitan Area#J-*****-Ljbffr


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