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# Technicien Helpdesk H/F

- **Company:** Manpower France S.A.S.
- **Location:** Toulouse, France (Remote available)
- **Experience:** Starter
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Microsoft Office
- **Published:** August 8, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/82151759.html

## About the Role

Environnement technique

 - Systèmes : Windows 10 / 11
 - Outils : Office 365
 - Support : environnement helpdesk (centre de services utilisateurs)

 - Formation en informatique (Bac à Bac +2 recommandé)
 - Première expérience en support informatique ou helpdesk appréciée
 - Connaissances en environnement Windows et bureautique Office 365
 - Bon relationnel, sens du service et capacité à gérer les priorités
 - Capacité à travailler en équipe et en environnement dynamique, Windows
Pack Office

## Description

Prise en charge des demandes utilisateurs (téléphone, outils de ticketing)

 - Assistance sur les postes de travail (Windows 10 / 11)
 - Support bureautique et applicatif (Office 365)
 - Aide à la connexion au SI (identifiants, mots de passe, accès)
 - Diagnostic et résolution des incidents matériels, logiciels et réseau


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