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# D365 Integrations and Customizations Lead

- **Company:** ADI Global Distribution
- **Location:** Oldham, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** IT Management, Microsoft Dynamics, Systems Integration, Cloud Integration
- **Published:** August 8, 2026
- **Apply:** https://dejobs.org/x/x/99E87C3A60B349458304A1F1158A5D82/job/

## About the Role

* Proven experience leading integrations and customizations within Microsoft Dynamics 365 ERP programs
 * Strong understanding of ERP integration patterns, extensions, and customization principles in a global template environment
 * Hands-on experience coordinating developers, system integrators, and functional teams
 * Experience owning a complex ERP workstream with accountability for delivery, risks, and dependencies

WE VALUE:

 * Experience in multi-country or multi-wave ERP deployments
 * Experience working with Azure Integration Platform
 * Strong appreciation for standardization vs. customization trade-offs
 * Exposure to post-go-live stabilization and hypercare environments
 * Ability to explain complex integrations in business-friendly language
 * Strong analytical mindset with the ability to simplify complex operational requirements
 * Ability to challenge non-standard requirements and protect global design integrity
 * Strong documentation, communication, and stakeholder management skills
 * Experience supporting testing phases (SIT, UAT) and go-live readiness for integrated solutions
 * Fluent English (written and spoken); additional languages are a plus

## Description

* Serves as a steward of ERP design, ensuring integrations and customizations uphold standardized end-to-end business processes and maintain seamless execution across functions, regions, and channels.
 * Proactively identifies process and data gaps across integrated systems, partnering with functional leaders to define sustainable solutions that improve order lifecycle visibility, inventory accuracy, and customer experience outcomes.
 * Partners with business and IT stakeholders to align ERP solutions with multi-country requirements, balancing localization needs with global process consistency while leading integration alignment to ensure scalable, orchestrated processes across global operating models.
 * Contributes to post-go-live stabilization and continuous improvement by analyzing cross-system performance, identifying systemic issues, and feeding lessons learned into future releases and rollout waves.
 * Own the integration and customization workstream within the ERP program, with accountability for scope, milestones, risks, dependencies, and delivery quality
 * Build and manage detailed integration and customization plans, coordinating build, test, and deployment activities in line with the overall ERP program timeline
 * Provide regular status, risk, and issue reporting to program and IT leadership, escalating where integration complexity or instability threatens delivery
 * Lead and coordinate a team of developers and technical resources, ensuring customizations meet agreed solution designs and business requirements


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