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# IT Support Engineer

- **Company:** Experis
- **Location:** London, UK
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Networking Basics, TCP/IP, Microsoft InTune
- **Published:** August 8, 2026
- **Apply:** https://www.experis.co.uk/job/it-support-engineer-5990567/apply

## About the Role

You'll have previous experience working within an enterprise IT support environment and be confident providing both deskside and remote support., * Customer-focused with excellent communication skills.

 * Calm under pressure and able to prioritise effectively.
 * Comfortable supporting VIP users.
 * Proactive, organised and solutions-driven.
 * Equally confident working independently or within a collaborative team.
 * Passionate about delivering an exceptional end-user experience.

## Description

This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a customer-facing environment and has strong experience supporting Microsoft technologies across a modern enterprise estate., You'll be responsible for delivering high-quality 1st and 2nd line IT support, ensuring end users receive a first-class service while maintaining business-critical systems and devices., * Providing onsite 1st and 2nd line technical support.

 * Troubleshooting hardware, software and networking issues.
 * Supporting Windows 10/11 and macOS devices.
 * Administering Active Directory and Microsoft 365.
 * Supporting Exchange Online, Teams, SharePoint and Outlook.
 * Building, deploying and configuring laptops and desktops.
 * Supporting Microsoft Intune and mobile device management.
 * Managing new starter setups and leaver equipment collection.
 * Supporting meeting room technology, AV equipment and video conferencing systems.
 * Providing printer, mobile device and peripheral support.
 * Maintaining accurate asset records.
 * Working closely with third-party suppliers and internal infrastructure teams.
 * Delivering excellent customer service while working within SLA-driven environments., * 1st and 2nd line IT support.
 * Microsoft 365.
 * Active Directory.
 * Exchange Online.
 * Windows 10/11.
 * macOS.
 * Microsoft Intune or other MDM solutions.
 * Laptop imaging and deployments.
 * Hardware IMAC activities.
 * Mobile device support (iOS & Android).
 * Meeting room and AV support.
 * Printer support.
 * Basic networking (DNS, DHCP, TCP/IP).
 * ITIL-based service desk environments.


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