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# IT System Support Engineer

- **Company:** Morgan Jones
- **Location:** Hythe, UK
- **Contract:** Permanent contract
- **Skills:** ASP.NET, .NET Framework, Microsoft Windows, Active Directory, Business Systems, C Sharp (Programming Language), Data Mining, Issue Tracking Systems, Network Troubleshooting, Microsoft SQL Server, Routing, Standard Sql, Software Engineering, Virtual Local Area Networks, Virtualization Technology, Windows Forms, Computer Network Technologies, Firewalls (Computer Science), Information Technology, Webforms, Network Server, Windows Client, Vmware
- **Published:** August 8, 2026
- **Apply:** https://itjobpro.co.uk/job/it-system-support-engineer

## About the Role

Essential

 * Strong troubleshooting and problem-solving abilities

 * Excellent organisational skills and attention to detail

 * Good written communication skills

 * Knowledge of Microsoft 365, Active Directory, and Windows 10/11/Server

Desirable

 * Networking knowledge including VLANs, routing, wireless and firewalls

 * VMware and virtualisation experience

 * C#, .NET, ASP WebForms or WinForms experience

 * SQL Server and reporting knowledge

 * Experience using ticketing systems

## Description

This is an excellent opportunity for a proactive IT professional who enjoys solving technical challenges, supporting end users, and contributing to the development of business systems. Alongside day-to-day support responsibilities, you will have the opportunity to work on software enhancements, reporting, and wider IT improvement projects., * Provide technical support to users across the business

 * Configure new users, devices, and system access

 * Resolve hardware, software, and network issues

 * Perform administration of PCs, servers, and infrastructure

 * Assist with system upgrades and improvement projects

 * Create and maintain technical documentation

 * Identify risks, inefficiencies, and opportunities for improvement

 * Support reporting and data extraction using SQL

 * Contribute to software development and system enhancements

 * Ensure compliance with company procedures and health & safety requirements


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