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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Transformation Manager | 6-Month Fixed-Term Contract - **Company:** CH & Co - **Location:** Birmingham, UK - **Contract:** Temporary contract - **Skills:** Asana, Payment Systems, Microsoft Office, Network Architecture, Network Connections, PCI Data Security Standards - **Published:** August 8, 2026 - **Apply:** https://www.hospitalityjobsuk.com/job/2201663/digital-transformation-manager-6-month-fixed-term-contract/ ## About the Role * Proven experience delivering large-scale POS replacement or technology transformation programmes. * Strong hospitality, retail or food service technology experience. * Experience managing multiple concurrent projects. * Experience engaging with senior stakeholders and presenting to leadership teams. * Experience working with third-party suppliers and installation partners. * Experience managing equipment deployment and decommissioning activities. Knowledge * Strong understanding of hospitality POS environments. * Good understanding of payment processing ecosystems and payment supply chains. * Knowledge of PCI DSS requirements. * Understanding of network infrastructure requirements for POS and payment devices. * Knowledge of change management and business engagement practices., * Excellent stakeholder management skills. * Strong communication and presentation skills. * Ability to engage confidently with senior leaders and clients. * Strong organisational and planning capability. * Self-motivated and able to manage own workload. * Excellent problem-solving ability. * Proficient in Microsoft Office Suite. * Proficient in Monday.com project management platform. Personal Attributes * Customer-focused approach. * Commercial awareness. * Highly organised and detail-oriented. * Adaptable and resilient. * Able to work independently and remotely. * Willingness to travel nationally. ## Description We are CH&CO a collection of specialist businesses and market leading brands., The Digital Transformation Manager will lead the replacement and transformation of life-expired POS and payment technologies across CH&CO. The role will manage end-to-end deployments from discovery and stakeholder engagement through to installation, decommissioning and operational handover, ensuring sites are migrated successfully with minimal disruption., Customer and Client Satisfaction * Build strong relationships with Operations Directors, Regional Managers, Site Teams and Client Stakeholders. * Act as the primary technology contact for POS replacement programmes. * Support business teams in understanding technology options available to them. * Liaise directly with client IT teams regarding network, infrastructure and security requirements. * Ensure smooth transition with minimal operational disruption. Market Leadership * Drive technology modernisation initiatives across hospitality operations. * Identify opportunities to improve customer experience through updated POS and payment technology. * Ensure technology solutions remain aligned to industry standards and best practice. * Champion innovation whilst balancing commercial and operational practicality. Preferred Employer * Provide clear communication and support throughout transformation projects. * Collaborate effectively across operational, commercial and technology teams. * Promote a culture of ownership and accountability. * Support colleagues throughout change programmes. Operational Excellence * Lead end-to-end POS and payment terminal replacement projects. * Conduct site discovery and requirements gathering activities. * Understand and document operational requirements using WITY principles. * Ensure compliance with PCI DSS requirements and company standards. * Manage suppliers, third-party installers and internal deployment teams. * Oversee decommissioning and disposal of legacy equipment. * Coordinate installation schedules and deployment plans. * Ensure network connectivity, payment processing and POS functionality are validated before handover. * Manage project plans, risks, issues and reporting using Monday.com. * Maintain detailed records throughout deployment lifecycle. Health & Safety * Follow Compass Group Health & Safety policies and procedures. * Ensure all site activities are planned and conducted safely. * Complete site risk assessments where required. * Ensure all third-party contractors work in accordance with site safety requirements. * Report hazards, incidents and near misses in line with company procedures ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Enterprise Python: Software That Lives Long And Prosper](https://www.wearedevelopers.com/videos/946-enterprise-python-software-that-lives-long-and-prosper) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk)