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# 2nd-Level-Supporter

- **Company:** Michael Page International (Deutschland) GmbH
- **Location:** München, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** JIRA, Servicenow
- **Published:** August 8, 2026
- **Apply:** https://www.michaelpage.de/job-detail/2nd-level-supporter-mwd/ref/jn-082026-7079753

## About the Role

* Eine abgeschlossene informationstechnische Ausbildung
 * Strukturierte, umsichtige und gründliche Arbeitsweise
 * Hohe Einsatzbereitschaft und Serviceorientierung
 * Gute bis sehr gute Kenntnisse in der Administration im Microsoft-Umfeld
 * Gute Deutschkenntnisse in Wort und Schrift

## Description

* Administration und den Betrieb der internen IT-Services
 * Koordination externer Dienstleister bzgl. Support und Projekten
 * 2nd und ggfs. 3rd Level Support für interne Services
 * Ticketbearbeitung über ServiceNow und Jira
 * Administration in der Microsoft Umgebung


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