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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Support Engineer- Building Services - **Company:** Trane Technologies - **Location:** Noblesville, IN, United States - **Experience:** Experienced - **Salary:** $75,700.0 - $135,835.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Cloud Computing, Computer Literacy, Microsoft PowerPoint, Software Engineering - **Published:** August 8, 2026 - **Apply:** https://dejobs.org/x/x/D31886CFE1484D7AA759E0F81507654E/job/ ## About the Role * Bachelor's degree in engineering or relevant industry work experience is required. * 2+ years of engineering related work experience is preferred. * Excellent oral and written communication skills required. * Ability to travel independently up to 10% of the time required. Essential Skills or Knowledge : * Tactfulness and assertiveness; must be effective and clear decision-maker under pressure situations; able to communicate effectively with field (customers, estimators and account managers) and internal customers. * Aggressive, success-oriented, self-starter and able to manage time and priorities in order to meet specific goals and objectives. * Highly developed and demonstrated interpersonal and communication skills and team-player skills required. * PC and end user computer use (Excel, Word, Power Point, Cloud-based Selection Software). ## Description Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. This is an on-site position, and the office location will be determined based on workspace availability. Final location will be determined during the recruiting process. This Product Support Engineer- Building Services role provides in-depth technical and strategic sales support for Trane's industry-leading chiller portfolio, executes marketing communication that promotes sustainability, efficiency, and reliability in HVAC systems, and advises how products and services can be used in the electrification/decarbonization of HVAC systems to improve energy efficiency levels. What you will do: * Provide technical and marketing/sales support to the service sales field organization through phone/email support, direct customer interaction, special product selection/pricing/quotation activity, new product development, marketing content, and customer factory visits. * Travel to sales offices, corporate events, and customer sites in support of Trane Service, including formal presentations, sales discussions, and supporting tradeshows. * Establish product lines' "selling story." Ensure that the service sales support department, appropriate business unit functional areas, and field sales force are familiar with the "selling story." * Understanding competitors' products and strategies and effectively communicate this information with the field, department, and other functional areas. * Participate in creative thinking, team decision-making and problem solving with cross-functional teams * Price projects and assist in bid strategies. * Provide marketing/technical/systems/applications support to peers, the sales field organization and external customers. * Participate/lead in projects that relate to new product development, developing marketing/promotional/technical content, and improving sales tools * Support a professional field and customer focused environment, with measurements in place to track performance and improve the process. * Assist the service sales field organization with configuring equipment and developing software requirements that improve the software's capabilities. * Train new service sales engineers that participate in the Trane Graduate Training Program ## Related Videos - [You’re a great coder? 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