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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tech Support, End-Point Device Support, & Management - **Company:** MY3TECH INC - **Location:** Harrisburg, PA, United States - **Experience:** Starter - **Salary:** $62,300.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Vbscript, Microsoft Windows, Active Directory, Android Software Development, Apple IOS, Microsoft Office, System Center Configuration Manager, Windows PowerShell, Productivity Software, Software Engineering, Scripting, Tablet Computers, Microsoft InTune, Computer Equipment, Laptops - **Published:** August 8, 2026 - **Apply:** https://www.careerjet.com/jobad/usc5e878808b66cc61a6f15b85437039fb ## About the Role * 1-2 Years: Troubleshooting and maintenance of Technical Support, End-Point Device Support, & Management. * 1+ Years: Client endpoint support for laptops, tablets, and mobile phones. * 1+ Years: Creating PowerShell scripts for reporting and automation. * 1+ Years: Microsoft Teams video, meetings, and collaboration support. * 1+ Years: Office 365 productivity application support. * 1+ Years: Troubleshooting desktop/laptop/mobile device issues (hardware and software). * 1+ Years: Utilizing SCCM, Intune, & AD Group Policies to keep devices updated, distribute software, & apply security controls. * Expert Level: Composing clear, well-formatted technical documentation for end-users and technical support teams. * Expert Level: Providing Microsoft Windows OS support in an enterprise environment. * Expert Level: SCCM and MDM to manage Windows, iOS, and Android end-user devices. Highly Desired / Preferred Experience: * Highly Proficient: Active Directory, Groups/Users/Group Policy Management. * Highly Proficient: Installing, configuring, and supporting apps on mobile phones in an enterprise environment. * Highly Proficient: Supporting Microsoft Teams issues and conference room setups. * Highly Proficient: Supporting mobile users, laptops, tablets, and smartphones. * Highly Proficient: Troubleshooting web browser application issues. * Proficient: Scripting skills (VB Script, PowerShell). Desired Professional Characteristics: * Change-oriented: Actively generates process improvements; supports and drives change in creative ways. * Customer Focus: Builds strong relationships and provides timely, courteous technical support. * Analytical Skills: Strong problem-solving abilities; communicates clearly, evaluates information to make decisions, and anticipates/resolves obstacles. * Team Player: Collaborates effectively to solve problems and incorporates input from various sources. * Continuous Learner: Strong track record of understanding current and emerging technologies through training, experience, or industry activities., Degree Level: Bachelor's Degree Job Description: Are you looking for a new opportunity with the ability to work in a collaborative team environment, that provides a great work/… ## Description Interview Format: Virtual via Microsoft Teams (Video-enabled participation is mandatory) I. Role Overview & Responsibilities As a member of the Technical Services Support Team, this position works closely with the Security Team, Network Team, Application Teams/Developers, Business Areas, and End-Users. The primary responsibility is providing client endpoint support for laptops, tablets, and mobile phones in an enterprise environment., * Provide comprehensive desktop, laptop, and mobile device troubleshooting for both hardware and software issues. * Utilize SCCM, Intune, and Active Directory (AD) Group Policies to keep devices updated, distribute software, and apply security controls to end-point devices. * Support Office 365 productivity applications. * Manage and troubleshoot Microsoft Teams, including video, meetings, collaboration support, and conference room setup. * Create and deploy PowerShell scripts for reporting and automation purposes. * Compose clear, well-formatted technical documentation for end-users and internal technical support teams., Overview: The SVP, Chief Development Officer is responsible for driving enterprise growth through the strategic development of new inpatient rehabilitation hospitals, joint ventu… + 12 days ago, Overview The SVP, Chief Development Officer is responsible for driving enterprise growth through the strategic development of new inpatient rehabilitation hospitals, joint ventur… + 13 days ago ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)