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# IT-First-Level Spezialist

- **Company:** DIS AG
- **Location:** Rastatt, Germany
- **Contract:** Permanent contract
- **Skills:** Databases, Issue Tracking Systems, Systems Integration
- **Published:** August 8, 2026
- **Apply:** https://www.adzuna.de/details/5832057811

## About the Role

* Abgeschlossene IT-Ausbildung bspw. Fachinformatiker für Systemintegration oder vergleichbare Erfahrung
 * Sie haben erste Berufserfahrung im Support gesammelt
 * Gute Deutsch- und Englischkenntnisse von Vorteil
 * Kenntnisse in Clients und Servern, Netzwerke und Datenbanken

## Description

* Klassifizieren und priorisieren von Service-Requests
 * Anfragen und Störungen der Endanwender analysieren und beheben
 * Pflege des Ticket-Systems und Erweiterung der Wissensdatenbank
 * Verantwortung der kompletten Dokumentation in der Kundendatenbank
 * Wartung, Optimierung, Planung der Internet- und Datenbankanbindung
 * Ansprechpartner für Mitarbeiter:innen / Kunden bei technischen Fragen


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