> Markdown version of [/jobs/ext/1984492-global-service-desk-manager-remote](https://www.wearedevelopers.com/jobs/ext/1984492-global-service-desk-manager-remote). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Global Service Desk Manager (Remote) - **Company:** WeHunt España - **Location:** Valencia, Spain - **Contract:** Permanent contract - **Skills:** JIRA, Salesforce.Com, SAP (Applications), Servicenow - **Published:** August 8, 2026 - **Apply:** https://www.buscojobs.com.es/global-service-desk-manager-remote-en-valencia-ID-365889677 ## About the Role Se valorará experiencia con herramientas de ticketing (GLPI, ServiceNow, JIRA Service Desk) y conocimiento de SAP, Salesforce y BI. Puesto 100% remoto, con posibilidad de trabajo internacional y entorno dinámico. ## Description WeHunt España busca un Service Desk Manager con amplia experiencia en la gestión de CAU. Liderarás la atención, priorización y resolución de incidencias, coordinando equipos de soporte IT en entornos diversos y geográficamente dispersos, para cumplir SLA y estándares de servicio.Se valorará experiencia con herramientas de ticketing (GLPI, ServiceNow, JIRA Service Desk) y conocimiento de SAP, Salesforce y BI. Puesto 100% remoto, con posibilidad de trabajo internacional y entorno dinámico.#J-*****-Ljbffr ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)