> Markdown version of [/jobs/ext/1984774-frontend-full-stack-staff-software-engineer-ai-platform-experiences](https://www.wearedevelopers.com/jobs/ext/1984774-frontend-full-stack-staff-software-engineer-ai-platform-experiences). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Frontend Full Stack Staff Software Engineer, AI Platform Experiences - **Company:** Gusto - **Location:** New York, NY, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Ruby on Rails, Ruby, Software Engineering, Cloud Platform System, ReactJS, Prompt Engineering, AI Platforms, Data Analytics, Graphql, Front End Software Development - **Published:** August 8, 2026 - **Apply:** https://us.experteer.com/career/view-jobs/frontend-full-stack-staff-software-engineer-ai-platform-experiences-new-york-ny-usa-58847611 ## About the Role Product, Design, Security, and Technical Operations to deliver customer-centric solutions * Build customer-facing products end-to-end that customers rely on daily Tasks * 8+ years of software development experience * 4+ years building scalable platforms or high-impact customer-facing products * Strong front-end foundation with Ruby on Rails, React, GraphQL, or similar full-stack frameworks * Track record of owning multi-quarter projects delivering measurable customer impact at scale * Experience building internal platforms or developer-facing infrastructure * Excellent cross-functional communication and mentoring abilities * Product-minded with focus on performance, reliability, and quality * Bonus: AI platform development experience or learning orientation toward AI technologies and prompt systems Key requirements * competitive base pay * benefits * equity (RSUs) * hybrid work expectations * office locations in Denver, San Francisco, New York * Total Rewards philosophy ## Description Experteer Overview As a Software Engineer at Gusto, you help build Gus, the AI-powered assistant and scalable AI experiences that serve millions of users. You own end-to-end projects-from specs to deployment-working at the intersection of AI capabilities and real business needs. You collaborate with ML, product, and design teams to deliver customer-facing features and platform improvements. This role offers ownership, cross-functional impact, and the chance to shape AI-powered experiences at scale. Compensation / Benefits * Architect, build, and test AI-focused technologies within Gusto's product suite * Create standardized, self-serve patterns to extend Gus across web, voice, email, and agents * Collaborate with ML and product teams on prompt engineering, flows, and escalation logic with data-driven improvements * Mentor engineers on AI, scalability, and platform infrastructure challenges * Scale a large Ruby/Rails and React application serving millions of users * Collaborate with Product, Design, Security, and Technical Operations to deliver customer-centric solutions * Build customer-facing products end-to-end that customers rely on daily Tasks * 8+ years of software development experience * 4+ years building scalable platforms or high-impact customer-facing products * Strong front-end foundation with Ruby on Rails, React, GraphQL, or similar full-stack frameworks * Track record of owning multi-quarter projects delivering measurable customer impact at scale * Experience building internal platforms or developer-facing infrastructure * Excellent cross-functional communication and mentoring abilities * Product-minded with focus on performance, reliability, and quality * Bonus: AI platform development experience or learning orientation toward AI technologies and prompt systems Key requirements * competitive base pay * benefits * equity (RSUs) * hybrid work expectations * office locations in Denver, San Francisco, New York * Total Rewards philosophy ## Related Videos - [It's a Great Time to be a Builder: Leveraging AI for Good](https://www.wearedevelopers.com/videos/100042-it-s-a-great-time-to-be-a-builder-leveraging-ai-for-good) - [Putting the Graph In GraphQL With The Neo4j GraphQL Library](https://www.wearedevelopers.com/videos/257-putting-the-graph-in-graphql-with-the-neo4j-graphql-library) - [Watch Tests Go Brrrr! : Getting Started with Cypress in ReactJS](https://www.wearedevelopers.com/videos/282-watch-tests-go-brrrr-getting-started-with-cypress-in-reactjs) - [Coffee with Developers: David Heinemeier Hansson](https://www.wearedevelopers.com/videos/875-coffee-with-developers-david-heinemeier-hansson) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [GraphQL + Apollo + Next.js: A Lovely Trio](https://www.wearedevelopers.com/videos/311-graphql-apollo-next-js-a-lovely-trio) ## Related Articles - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Dev Digest 137 - AI'm not sure about this](https://www.wearedevelopers.com/magazine/485-dev-digest-137-ai-m-not-sure-about-this) - [Dev Digest 119 - ❤️ === ❤️](https://www.wearedevelopers.com/magazine/454-dev-digest-119)