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# Internet Sales Specialist (A-Z Sales) | High-Performance Automotive

- **Company:** EAST COAST TOYOTA
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Databases, Database Marketing
- **Published:** August 8, 2026
- **Apply:** https://www.careerbuilder.com/job-details/internet-sales-specialist-a-z-sales-high-performance-automotive-east-coast-toyota-wood-ridge-nj--a1d223c9-e73f-425f-a5ac-716d445f30ba

## About the Role

* Previous automotive sales or high-performing BDC experience required
 * Strong phone presence and ability to build value
 * Proven ability to close, not just set appointments
 * Highly organized and process-driven
 * Experience working in CRM systems (VinSolutions, Eleads, Reynolds, etc.)
 * Strong written communication (text/email) skills
 * Competitive, self-motivated, and results-driven mindset, Automotive Sales, Compensation and Benefits, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Database Marketing, Leadership, Needs Assessment, Organizational Skills, Plan Meetings, Pricing, Profit & Loss, Sales, Sales Closing Skills, Sales Management, Telephone Skills, Writing Skills, eCommerce, eCommerce Sales

## Description

East Coast Toyota is seeking a high-performing Internet Sales Specialist to manage the entire customer journey - from the first digital inquiry to final delivery.

This is not a traditional BDC role.

We are looking for a professional who can engage, build value, structure deals, and close customers, creating a seamless, modern buying experience before they ever walk into the showroom.

You will be responsible for owning your leads from A-Z, ensuring no opportunity is missed and every customer receives a high-level, professional experience.

What Makes This Role Different

 * You are not just setting appointments - you are selling
 * You will own the customer relationship from start to finish
 * You will be expected to structure deals and secure commitments
 * You will play a direct role in gross profit generation and customer retention

Key Responsibilities

 * Respond immediately to all internet, phone, and digital inquiries
 * Build rapport and establish trust through phone, text, and email communication
 * Conduct full needs assessments to match customers with the right vehicle
 * Present vehicle options, pricing, and payment structures
 * Handle objections and guide customers through the buying process
 * Ask for the deposit and secure the deal prior to showroom visit
 * Coordinate showroom appointments for final delivery and paperwork
 * Maintain complete and accurate CRM records for all interactions
 * Follow up consistently to maximize closing ratios and customer retention
 * Work closely with sales management to ensure deal structure and profitability

Performance Expectations & Accountability

 * Manage high-volume lead flow with no missed opportunities
 * Maintain strict CRM discipline and follow-up processes
 * Drive appointment show rates and closing ratios
 * Contribute to gross profit through proper deal structuring
 * Execute consistent follow-up for unsold leads and past customers
 * Support internal marketing efforts through database engagement and retention


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