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# Technical Support Engineer in Ocala

- **Company:** Energy Jobline
- **Location:** Ocala, FL, United States
- **Salary:** $40,000.0 - $45,000.0
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Microsoft Windows, Computer Maintenance, Internet Information Services (IIS), Networking Hardware, Microsoft SQL Server, Networking Basics, Proprietary Software, Windows Remote Assistance, Software Engineering, System Testing, Computer Equipment, Information Technology
- **Published:** August 8, 2026
- **Apply:** https://www.energyjobline.com/job/technical-support-engineer-ocala-31403733

## About the Role

* 13 years of experience in computer repair, hardware support, electronics, or technical support
 * Strong knowledge of PC hardware troubleshooting and Windows operating systems
 * Experience installing or supporting hardware, networking equipment, or technical systems
 * Comfortable lifting up to 20 pounds and working in workshop or test bench environments
 * Ability to travel approximately 10% nationwide for customer installations and support, * Bachelor's degree in computer technology, Information Technology, Electronics, or a related field
 * CompTIA A+, vocational technical training, military technical experience, or
 * equivalent hands-on background
 * Experience with Microsoft SQL Express, IIS, networking fundamentals, or QA testing

## Description

Looking to launch or grow your career in technology? TRC Talent Solutions is hiring a Hardware Support Technician to join an innovative technology team in Ocala, FL. This is a hands-on technical role where you'll troubleshoot hardware and software issues, configure computer systems, support customers, and assist with installations both in-house and onsite., * Install, configure, and troubleshoot PC hardware, Windows operating systems, and proprietary software

 * Provide Tier II technical support to customers via phone, remote assistance, and onsite visits
 * Diagnose and repair hardware, software, networking, wiring, and electronic equipment issues
 * Install and configure Microsoft SQL Express, IIS, Windows environments, and proprietary applications
 * Perform onsite installation, maintenance, and upgrades of customer equipment and systems
 * Train customers on system operation, maintenance procedures, and software functionality
 * Assist with QA testing, system validation, and technical documentation
 * Collaborate with Sales, Engineering, and Operations teams to implement customer solutions
 * Maintain accurate inventory records, service documentation, and repair logs


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