> Markdown version of [/jobs/ext/1989435-help-desk-analyst-servicenow-phoenix-local-mostly-remote-w2-contract](https://www.wearedevelopers.com/jobs/ext/1989435-help-desk-analyst-servicenow-phoenix-local-mostly-remote-w2-contract). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Help Desk Analyst - ServiceNow - Phoenix Local (Mostly Remote) - W2 Contract

- **Company:** SunSoft Online
- **Location:** Phoenix, AZ, United States (Remote available)
- **Salary:** $45,760.0 - $52,000.0
- **Contract:** Temporary to permanent
- **Skills:** Data Integrity, Servicenow
- **Published:** August 8, 2026
- **Apply:** https://www.careerjet.com/job/us48ba1a644f5497f3732fef77033db8f6/eaa

## About the Role

* 1+ year of help desk or troubleshooting experience

 * Hands-on experience with ServiceNow (ticket management), this is a hard requirement

## Description

Technical support for the state's ERP system (AZ360) and HR/talent software (PageUp). Responding to phone and email queries, walking non-technical users through problem-solving, triaging and escalating tickets in ServiceNow, running data integrity reports, documenting processes, and supporting new-user orientation., Job Title: Help Desk Analyst Location: Remote (Phoenix, AZ) Job Type: Contract 6 Months (Possibility of extension) Interview Mode: In person Responsibilities: Provides te…

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