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# Desktop Support

- **Company:** Apex Systems LLC
- **Location:** Pikeville, KY, United States
- **Experience:** Starter
- **Salary:** $37,440.0 - $43,680.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Networking Basics, Software Troubleshooting, Computer Equipment
- **Published:** August 8, 2026
- **Apply:** https://www.juju.com/job/00000000gm42x3

## About the Role

Experience: A background in desktop support is necessary.

Technical Skills: Strong troubleshooting, communication, and problem-solving skills are essential.

Additional Requirements: A valid driver's license is required for field support responsibilities., 1-2 years of desktop support experience.

## Description

This role involves providing both onsite and remote IT support to agency users. The position focuses on troubleshooting, installation, and maintenance of Windows-based hardware and software, along with basic network connectivity support. The successful candidate will deliver technical assistance and customer service to end users, supporting critical agency operations in a customer-facing capacity., Provide onsite and remote IT support to end users.

Troubleshoot, install, and maintain Windows-based hardware and software.

Perform basic network troubleshooting and support connectivity.

Deliver customer service and technical assistance to users.

Lift and carry computer equipment as needed.

Work effectively in various physical environments to provide field support.


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