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# TELECOMMUTE Senior Solutions Engineer

- **Company:** Grafana Labs
- **Location:** West Coast of the United States, United States (Remote available)
- **Experience:** Expert
- **Salary:** $204,000.0 - $254,000.0
- **Contract:** Permanent contract
- **Skills:** Open Source Technology, Grafana
- **Published:** August 8, 2026
- **Apply:** https://www.dice.com/job-detail/428979e7-6607-419f-bda2-89f7da3e716a

## About the Role

* 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
 * We're a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
 * We are a remote-first company so you would need to learn to work and collaborate with an international team
 * You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
 * You will love solving technical challenges and thrive on bringing creative solutions to our customers
 * You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience-we are excited to see what unique experiences and skill sets you bring to the table!
 * You are self-motivated, initiative, creative, and maybe you've already done a brave thing or two in your life!

## Description

* Join as an early member of a high growth team working together to solve technical and customer problems the right way
 * Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
 * Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
 * Deliver product and technical presentations to potential and existing customers
 * Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
 * Drive product conversations based on need and problems learned during customer interactions
 * Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material


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