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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Software Engineer, EAA CX - **Company:** Coinbase, Inc. - **Location:** Carson City, NV, United States - **Experience:** Expert - **Salary:** $218,025.0 - $256,500.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Audit Trail, Code Review, Continuous Integration, Customer Data Management, Data Governance, Distributed Systems, Disk Controller, Identity and Access Management, Python (Programming Language), NoSQL, Distributed Caching, Service Design, Software Engineering, SQL Databases, Systems Integration, Enterprise Software Applications, Cloud Platform System, Large Language Models, Multi-Agent Systems, Backend, Event Driven Architecture, Kubernetes, Apache Kafka, Graphql, Virtual Agents, Api Design, Terraform, Grpc - **Published:** August 8, 2026 - **Apply:** https://dejobs.org/x/x/BA25BDA0F0AA40668439D77BCB76C5A7/job/ ## About the Role * 8+ years of software engineering experience with a demonstrated track record architecting and delivering large-scale, high-traffic distributed systems, including deep proficiency in backend service design, API development (gRPC, MCP, GraphQL), and scalable microservices architectures. * Proven ability to independently lead ambiguous, high-impact technical initiatives from whiteboard to production, writing high-quality, well-tested code that sets the standard across multi-team problem spaces. * Hands-on experience with cloud-native infrastructure including AWS, Kubernetes, Terraform, CI/CD pipelines, event-driven architectures (Kafka, MQ), distributed caching, and SQL or NoSQL databases. * Track record building secure, compliant internal tools or platforms with deep appreciation for security controls, access management, audit logging, and data governance in a regulated environment. * Experience building or integrating with agentic AI systems including MCP servers, LLM orchestration layers, RAG pipelines, HITL workflows, or evaluation and guardrail frameworks, with proficiency in Go and willingness to work across Python. * Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. ## Description The Customer Administration Engineering (CAE) team within Coinbase's Enterprise Applications and Architecture org builds and operates Control Center, the secure platform powering customer data operations for approximately 7,000 internal users across CX, Compliance, Legal, Global Investigations, and Trust and Risk. As a Staff Software Engineer, you'll be the technical anchor driving Control Center's evolution from a human-specialist UI into a modular, AI-agent-ready operations platform exposing capabilities via MCP for both human and autonomous consumers. You'll lead architectural decisions, mentor engineers, and deliver high-impact platform capabilities at an exciting inflection point for the product. What you'll do: * Own the architecture and delivery of foundational platform capabilities including MCP tool registries, AI orchestration layers, risk-based access automation, and the away-team contribution model that enables product groups to build on Control Center safely and at speed. * Drive Control Center's evolution into an AI-agent-ready, headless operations platform by designing MCP procedure constructs, agentic guardrails, HITL orchestration, and evaluation frameworks for secure autonomous operations. * Lead technical direction across the team in partnership with the Engineering Manager and Product, authoring TDDs, running design reviews, decomposing complex initiatives into deliverable milestones, and mentoring engineers through code review. * Build highly reliable, secure distributed backend services, owning SLO definitions, observability instrumentation, incident response, and operational readiness for Tier-1 systems serving thousands of internal users and AI agents. * Partner across EAA, Product Engineering, and Security Engineering teams to deliver cross-functional outcomes and drive shared platform primitives that eliminate duplicated infrastructure. ## Related Videos - [Boosting OpenSearch Performance: gRPC Search in Action](https://www.wearedevelopers.com/videos/1935-boosting-opensearch-performance-grpc-search-in-action) - [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis) - [Putting the Graph In GraphQL With The Neo4j GraphQL Library](https://www.wearedevelopers.com/videos/257-putting-the-graph-in-graphql-with-the-neo4j-graphql-library) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [gRPC Load Balancing Deep Dive](https://www.wearedevelopers.com/videos/1576-grpc-load-balancing-deep-dive) - [GraphQL + Apollo + Next.js: A Lovely Trio](https://www.wearedevelopers.com/videos/311-graphql-apollo-next-js-a-lovely-trio) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What is Software Engineering in the Age of AI?](https://www.wearedevelopers.com/magazine/640-what-is-software-engineering-in-the-age-of-ai) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)