> Markdown version of [/jobs/ext/1990307-analyst-infrastructure-observability](https://www.wearedevelopers.com/jobs/ext/1990307-analyst-infrastructure-observability). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Analyst, Infrastructure Observability - **Company:** Intercontinental Exchange - **Location:** Jacksonville, FL, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, JavaScript (Programming Language), Microsoft Excel, Data Analysis, Configuration Management, Data Centers, Linux, Perl (Programming Language), Python (Programming Language), Network Architecture, Performance Tuning, TCP/IP, Datadog, Information Technology, Splunk, Appdynamics, Dynatrace - **Published:** August 8, 2026 - **Apply:** https://www.jacksonvillejobforce.com/job.asp?id=3347490801&tx=FP2118FFG&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54 ## About the Role * Bachelor's degree, preferably in CIS, engineering, or a related discipline * Knowledge of Linux, Python, Perl, Java scripting languages * Administration experience with Datadog, Dynatrace, AppDynamics or another APM solution * Certification in Splunk, ELK, or another logs tool * Strong data analysis skills and competence in MS Word and Excel * Strong written and verbal communication skills * Ability to multitask and work independently on multiple projects Desirable Skills and Experience * Experience with Performance tuning * Financial industry expertise * Change auditing and configuration management ## Description Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. This role will be part of a team of information technology professionals responsible for monitoring a global network infrastructure including offices and internet data centers. This position requires technical proficiency, an eager attitude, professionalism, and solid communication skills. Responsibilities * Build, maintain, and support a global log management and monitoring infrastructure * Investigate network and application anomalies using logs, alarms, APM solutions, TCP/IP traces, and captures * Document changes and author documentation on monitoring standards and practices * Leverage new and existing tools to augment the monitoring posture at ICE * Design monitoring requirements in coordination with development and operations * Implement monitoring solutions across multiple datacenters * Serve as a primary point of contact for monitoring across the enterprise ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Observability with OpenTelemetry & Elastic](https://www.wearedevelopers.com/videos/1232-observability-with-opentelemetry-elastic) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)