> Markdown version of [/jobs/ext/1990424-computer-solutions-technician-iii](https://www.wearedevelopers.com/jobs/ext/1990424-computer-solutions-technician-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Computer Solutions Technician III - **Company:** Howard Community College - **Location:** Baltimore, MD, United States - **Experience:** Experienced - **Salary:** $55,245.0 - $72,613.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Antivirus Softwares, Macintosh Computers, Software Applications, Cyber Security, Databases, Dynamic Host Configuration Protocol, Ethernet, IP Addressing, Microsoft Software, System Center Configuration Manager, Windows Search, Network Connections, Network Protocols, Windows PowerShell, Software Asset Management, Image Acquisition, Scripting, Storage Devices, Virtual Environment, Peripherals, Computer Equipment, Deployment Automation, Network Server, Visual Basic Language, Wsus - **Published:** August 8, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87981039/1 ## About the Role * Associates' Degree in CS or related program and 3 years of experience in technical computer field required or Microsoft certification/training with 5 years of direct experience in the field or an approved combination of education, training, and experience with 9 years of directly related work experience. * A+ Certified and Network+ required. * Detailed functional knowledge of current Microsoft Windows desktop operating systems and Microsoft application suites * Detailed functional knowledge with imaging programs. * Detailed functional knowledge with automated deployment tools of Microsoft software/OS * Detailed functional knowledge of current desktop equipment hardware. Working knowledge of Power Shell and/or Visual Basic for scripting. * Working knowledge of virtual environments. * Working knowledge of Ethernet networking protocols. * Detailed knowledge of domain naming systems. * Detailed knowledge of Microsoft Active Directory. OTHER REQUIREMENTS * Ability to maintain strict confidentiality. * Ability to communicate effectively, both verbally and in writing. * Regular attendance is a requirement of this job. * Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity. ## Description Create and implement desktop solutions for individual users, workgroups and college wide as necessary. Research new applications and solutions to insure secure computing at the end-points. Install new desktop hardware and software. Diagnose and correct desktop problems in remote laptops, classrooms, event setup, AV equipment's, and conference room. Desktop is defined as all classroom and remote system, and peripherals. Repair equipment and resolve any and all desktop software problems. Maintain network connectivity for all classroom and remote equipment. Create and update desktop images as needed. Assist as necessary both the Network and Server Groups. Act as the on campus subject matter expert for classroom and remote systems. Essential Role Responsibilities * Support faculty, staff and students in the use of desktop equipment and software including virus removal. * Remediate vulnerability on a monthly base by updating and changing configuration as needed * Create and implement desktop solutions using various tools available such as but not limited to scripting, group policy, and third party applications. * Manage the day to day activities of any desktop interns when the Computer Solutions Manager is not available. * Perform diagnostics on desktop equipment and software. * Coordinate repair or replacement of desktop equipment and software. * Maintain parts and software inventory * Assign/reserve IP addresses and ranges, maintain MAC address filters. * Create and train others to maintain staff desktop, laptop and tablet images, develop scripts to automate installs and task sequences. * Approve security updates, revoke problematic patches and integrate third-party software patching. * Manage adjunct and shared workspaces using image freeze technology. * Manage conference room systems, desktop, projector and other related AV equipment. * Support remote laptop deployment as needed * Train faculty and staff as necessary. * Exercise process improvement through the college's performance improvement system. PDCA * Manage various contractors as needed. * Offer technology services and solutions for functional areas during events as needed. (BOT) * Install and test desktop equipment and software. * Create and train others on system images using ConfigMgr deployment image capture * Deploy software using ConfigMgr * Deploy software settings using GPO * Manage M365 settings for users for onedrive and Teams * Maintain administrator right escalation using appropriate tools. * Assist with cabling throughout the college campus including data and telephone. * Evaluate all desktop equipment to determine hardware and software compatibility. * Diagnose and resolve network connectivity problems throughout the college campus. * Configure and perform all MACs for the college PBX systems. * Advanced troubleshooting of PBX issues as needed. * Ability to perform account management in Active Directory. * Perform account management within the identity services environment. * Maintain or assist Server Group (SG) with maintaining Desktop Group (DG) application, print, imaging, DHCP, WSUS, servers (physical and virtual) and associated storage devices, including equipment and software installation, upgrades, and patching. * Perform tier 1 and tier 2 services * Account for all core work in the call tracking database. * Provide status reports to management. * Perform other duties as assigned. Minimum Education Required Associate's degree, Lifting computers, peripherals, and simulation equipment up to 25-lbs. from the ground to 5 feet. Transporting computer, peripherals and simulation equipment up to 100 lbs. on carts. Moving furniture to access computer and peripherals equipment. Work areas sometimes include close quarters such as closets, ceilings and crawl spaces. Occasional overtime required. Hours-as assigned, including the possibility of evening or weekend coverage. May occasionally travel to other HCC campus sites., Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full). Quick Link for Internal Postings https://howardcc.peopleadmin.com/postings/5774 EEO Statement ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)