> Markdown version of [/jobs/ext/1990907-pc-tech-ii-2](https://www.wearedevelopers.com/jobs/ext/1990907-pc-tech-ii-2). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PC Tech II-2 - **Company:** Vitalant - **Location:** Memphis, TN, United States (Remote available) - **Experience:** Experienced - **Salary:** $52,000.0 - $54,080.0 - **Contract:** Permanent contract - **Skills:** HP Thin Clients, PC Tools, Network Connections, Software Systems, CompTIA Strata - PC Hardware Technology Engineer, Tablet Computers, Peripherals, Computer Equipment, Information Technology, Laptops - **Published:** August 8, 2026 - **Apply:** https://www.jofdav.com/jobs/59150493-pc-tech-ii-2 ## About the Role * Associate's degree or equivalent combination of education and experience required. * Working knowledge of various PC software packages and operating systems required. * Working knowledge of PC hardware components required. LICENSES/CERTIFICATIONS * Relevant hardware or software certification preferred. * Valid in-state driver's license required. EXPERIENCE * Three years related experience required. To include experience in PC repair, trouble shooting and configuration and reading hardware diagrams. SKILLS/ABILITIES * Must possess the skills and abilities to successfully perform all assigned duties and responsibilities. * Must be able to maintain confidentiality. * Must have good customer service and interpersonal skills. * Must be able to understand, follow, and give precise written and verbal instructions, and perform all activities safely. * Able to organize, prioritize, and execute a variable workload and multiple priorities. * Must be able to work flexible shifts. * Ability to work in a team environment and participate as an active team member. * Must have proficient computer skills., If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. ## Description At Vitalant, every role plays a part in our lifesaving mission to save and improve lives through blood donation, transplantation, and innovative cell and gene therapies. As a PC Technician II in Memphis, TN , you'll help ensure our employees have the reliable technology they need to support donors, patients, and healthcare partners. In this hands-on role, you'll provide advanced technical support for computer systems and peripherals, perform hardware diagnostics, maintain accurate IT asset inventories, and develop standard operating procedures and desktop images that keep our technology running efficiently across the organization., * Configure, install, maintain, and troubleshoot PCs, laptops, tablets, thin clients, printers, scanners, and other end-user hardware. * Diagnose and resolve complex hardware, software, network connectivity, and peripheral issues; serve as an escalation resource for technical support staff. * Evaluate and recommend desktop hardware and software solutions to improve performance, reliability, and user experience. * Manage PC hardware and software deployment, upgrade, and replacement projects. * Develop and maintain desktop standards, system images, and standard operating procedures (SOPs). * Maintain IT hardware inventory and critical spare parts to ensure accurate asset tracking and operational readiness. * Document technical solutions, manage support tickets, and contribute to the organization's knowledge base. * Coordinate equipment repairs with vendors and ensure timely issue resolution. * Assist with training, mentoring, and workflow coordination for technical support staff as needed. ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Wolfenstein 3D Postmortem](https://www.wearedevelopers.com/videos/525-wolfenstein-3d-postmortem) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [WeAreDevelopers LIVE - Demo Time, Live Coding, End-to-End Testing and more](https://www.wearedevelopers.com/videos/1713-wearedevelopers-live-demo-time-live-coding-end-to-end-testing-and-more) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)