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# Jr. Network & Technical Support Specialist

- **Company:** TEKSYSTEMS INC.
- **Location:** White Plains, NY, United States
- **Experience:** Starter
- **Salary:** $41,600.0 - $52,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, System Configuration, Desktop Computing, Issue Tracking Systems, Server Virtualization, Wide Area Networks, Windows Software Trace Preprocessor, Network Routers, Information Technology, Hardware Infrastructure
- **Published:** August 8, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17867577?backUrl=%2Fcareer%2F17867577%2FJr-Network-Technical-Support-Specialist-New-York-White-Plains

## About the Role

2-4 years of enterprise experience providing help desk, desktop, or technical support to end users
Experience working with a ticketing system
Experience working with Active Directory

*The following experience is strongly encouraged for this assignment:*
*Proficiency in Windows OS / Windows software support (Windows 10 / Windows 11)
*Knowledge of troubleshooting email related issues
*Knowledge of workstation setup and installs.
*Ability to install network operation systems and perform simple upgrades to the network
*Strong Knowledge on troubleshooting desktop systems such as desktops and PCs
*Knowledge of configuring and managing network-based user profiles (Active Directory or other Directory Service tools)
*General network experience with printers/routers/adding users/grouping
*Server Hardware configuration
*Manage switch configuration and troubleshooting
*LAN/WAN experience
*Support of virtual server environment

## Description

Our client is looking for a Technical Support and Jr. Networking Specialist who contribute to the software and hardware troubleshooting of equipment which includes but is not limited to laptops, PCs, Windows Devices, Mobile Devices, iPads, and various other technologies. This candidate will report to an on site Information Technology team lead who supports this team. In addition to having strong technical skills and foundational IT knowledge, candidates will need to have excellent communication and inter-personal skills. The environment will require this person to work well with end users and demonstrate strong customer service.


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