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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network and Security Administrator II Organization - **Company:** Pacificsource Health Plans - **Location:** Springfield, MA, United States - **Experience:** Experienced - **Salary:** $64,871.0 - $110,281.0 - **Contract:** Permanent contract - **Skills:** Bash Shell, Cyber Security, Computer Maintenance, Computer Programming, Computer Networks, Data Security, Hypervisor, Networking Hardware, Internet Protocol, Intrusion Detection and Prevention, Intrusion Detection Systems, Network Security, Unix Shell, Network Administration, Server Administration, Virtualization Technology, Software Vulnerability Management, Wide Area Networks, Network Switches, Network Routers, Scripting, Load Balancing, Computer Network Operations, In-Plane Switching (IPS), Software Security, Firewalls (Computer Science), Information Technology, Network Support - **Published:** August 8, 2026 - **Apply:** https://www.careerbuilder.com/job-details/network-and-security-administrator-ii-springfield-or--37419cdb-60a7-4565-90cb-bf2602336f06 ## About the Role Work Experience: 2-4 years of relevant network and security infrastructure administration experience are required. Education, Certificates, Licenses: B.S. in an IT Infrastructure-related discipline or related field or equivalent experience required. Relevant vendor certifications are desirable. Knowledge: Experience with many aspects of IP networking, traditional and software-defined WAN, firewalls, load balancers, IDS/IPS, virtualization, scripting and shell environments, log collection and analysis, endpoint and other network and security products. Excellent communication skills. Competencies: Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing, Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork, Analysis Skills, Applications Security, Auditing, Business Skills, Business Strategy, Change Management, Communication Skills, Computer Maintenance, Computer Security, Construction, Continuous Improvement, Customer Support/Service, Diversity, Emerging Technology, Endpoint Security, English Language, Establish Priorities, Firewalls, HIPAA (Health Insurance Portability and Accountability Act), Hardware Administration, Healthcare, Hypervisors, IP (Internet Protocol), Identify Issues, Information/Data Security (InfoSec), Intrusion Detection Systems, Intrusion Detection and Prevention (IDP), Intrusion Prevention Systems, Load Balancing, Loyalty Programs, Network Administration/Management, Network Operations Center, Network Routers, Network Security, Network Support, Network Switching, Network System Hardware, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Regulations, Security Infrastructure, Software Administration, Team Player, Technical Support, Time Management, Training/Teaching, Typing, Unix Shell Programming, Virtualization, Wide Area Network (WAN), Willing to Travel ## Description Provide implementation and administration relating to hardware, software, processes and procedures for network and security control infrastructure systems within the organization, with a focus on security and availability. Provide escalation support for issues as required. Manage and support network hardware, software, and security devices and controls., * Design, build, and maintain network and security infrastructure in alignment with business needs, strategic goals, and IT plan of record * Implement and administer network components including switches, routers, firewalls, load balancers, intrusion detection and prevention, log collection and analysis, hypervisor and endpoint security applications. * Work with other Infrastructure teams in areas of shared responsibility to ensure design goals and requirements are met. * Partner with Information Security to maintain security and integrity of all infrastructure elements and ensure all security processes, procedures, and standards are properly implemented. * Research and understand current and emerging technologies. * Recommend enhancements and new solutions to anticipate business needs and cultivate continuous improvement. * Contribute as an effective team member toward project work. Participate in project manager-led meetings, status updates, and chartering activities. * Regularly monitor and review system and application health and integrity. Troubleshoot and diagnose issues, work with appropriate IT staff or vendor support to remedy problems. * Serve as second-level escalation point for Technical Services for user-reported issues. Manage problem and request ticketing a timely and effective fashion while providing an excellent customer support experience. * Participate in vulnerability management, audit, and assessment efforts as required. * Perform all necessary software and hardware maintenance. * Respond to alert and outage escalation events as required. * Conduct and/or produce end-user and trainer training for areas and technologies of responsibility. * Appropriately prioritize work, work with limited or no supervision, follow prescribed standards and policies including change management procedures. * Communicate effectively with users at all levels of the organization in the use and troubleshooting of technology and related incidents. Supporting Responsibilities: * Meet department and company performance and attendance expectations. * Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. * Perform other duties as assigned., We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: * We are committed to doing the right thing. * We are one team working toward a common goal. * We are each responsible for customer service. * We practice open communication at all levels of the company to foster individual, team and company growth. * We actively participate in efforts to improve our many communities-internally and externally. * We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. * We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [JavaScript? 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