> Markdown version of [/jobs/ext/1991465-staff-technical-program-manager-ai](https://www.wearedevelopers.com/jobs/ext/1991465-staff-technical-program-manager-ai). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Technical Program Manager, AI - **Company:** Medallia - **Location:** McLean, VA, United States - **Experience:** Expert - **Salary:** $139,000.0 - $222,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service, Cloud Computing, Cursor (Graphical User Interface Elements), Productivity Software, Systems Development Life Cycle, Systems Integration, Generative AI, HybridCloud, Atlassian Tools - **Published:** August 8, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/87981478/1 ## About the Role This is first and foremost a Technical Program Management (TPM) role. The ideal candidate brings strong TPM discipline, excellent cross-functional leadership, and AI fluency to work with business leaders on initiatives that automate workflows, improve decision-making, and increase productivity through AI and workflow automation capabilities., * 10+ years of leadership experience in Product / Engineering / PMO * 5+ years of demonstrated experience working closely with C-level executives * 3+ years of experience in Cloud / SaaS * Demonstrated success leading and managing large-scale initiatives across organizations in a matrixed, globally-diverse workforce * Demonstrated experience in delivering AI/ML or GenAI products or features from use-case definition thru production launch and post-launch iterations * Experience with AI model lifecycle * Exposure to responsible AI governance, and partnership with Security and Legal * Hands-on experience with GenAI development and productivity tools such as Claude, Cursor, etc. is expected. * Hands-on experience applying SDLC, Project Management, and Product Life-Cycle methodologies and configuring project management tooling (e.g. Jira and Confluence) to track roadmap progress, risk and deliverables. * Business Value & Metrics: Experience defining Key Performance Indicators, calculating ROI, and mapping technical program outcomes directly to business revenue, cost savings, or operational efficiency metrics. * Strategic & Tactical Execution: Track record of owning a technical program lifecycle from initial strategy and roadmap definition through to day-to-day execution, tracking, and delivery. * Systems & Process Architecture: Experience managing multi-million dollar or multi-team programs where you successfully integrated technical architecture, operational workflows, and business processes across distinct business units. * Executive Communication: Experience presenting program status, technical risks, and strategic trade-offs to VP and C-level executives, and translating complex technical concepts for non-technical leadership and stakeholders. Preferred Qualifications * 8+ years of people management skills * PMP, CSM, CPO, PgMP, IAPM, CISSP, ITIL, Six Sigma certifications * Experience with hybrid cloud solutions * Acquisition Integration experience * Adept at cultural change management * Curious, adaptable, and action-oriented in applying AI to real business problems and measurable outcomes. * Ability to thrive and succeed in a dynamic environment not slowed down by ambiguity or competing priorities * Able to effectively modulate the presentation of information based on your audience: everyone from a C-level executive to an Individual Contributor ## Description * Lead multiple concurrent strategic initiatives and programs varying in size, scope, complexity and ambiguity, with cross-functional and cross-organizational dependencies. * Collaborate with multiple Product and Engineering teams across platform and applications * Take responsibility for the success and health of the Strategic Initiatives under your care and act as a change agent to drive operational efficiencies into process, people and tooling. * Proactively manage technical challenges & risks in all assigned areas; work with teams and management to mitigate these risks before they become issues. * Be sought after by leadership for "the real story" and craft communications that can be consumed at different levels of the organization. * Propose solutions and consult on system changes. Influence long lasting architecture along with documentation. * Ability to represent R&D by answering both technical and business-related questions on behalf of the team. * Continually pursue delivery excellence by improving predictability, efficiency and throughput. * Understand hybrid-cloud architecture, infrastructure, systems development, and cloud computing. * Amplify your impact by educating and mentoring the TPM, Operations, and Engineering communities on program management best practices. * Identify opportunities to improve execution of the organization as a whole, to increase Operations and Engineering productivity through tools and process improvements. * Understand the business metrics and operational controls required for production GenAI capabilities, and coordinate across teams to ensure telemetry for usage & monitoring, and fallback and rollback mechanisms Candidates based in the Tysons vicinity will be prioritized as this role is Hybrid, 3 days per week onsite. ## Related Videos - [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Your imaginations is (no longer) the limit: how Generative AI empowers people to be creative](https://www.wearedevelopers.com/videos/741-your-imaginations-is-no-longer-the-limit-how-generative-ai-empowers-people-to-be-creative) - [Management in times of Agentic AI - The Human Premium](https://www.wearedevelopers.com/videos/1472-management-in-times-of-agentic-ai-the-human-premium) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [The shadows that follow the AI generative models](https://www.wearedevelopers.com/videos/624-the-shadows-that-follow-the-ai-generative-models) ## Related Articles - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development)