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# IT Operations Manager

- **Company:** Microsoft
- **Location:** Santa Clara, CA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Data Centers, Information Technology Operations, Microsoft Office, Bing
- **Published:** August 8, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/it-operations-manager-santa-clara-ca-usa-58858391

## About the Role

impact, escalate issues when needed * Other: embody Microsoft One culture and values Tasks * 6+ years in mission-critical service management or equivalent * 1+ year of people management experience * Ability to meet security screening and citizenship verification requirements * Experience with budget planning, forecasting, and resource tradeoffs * Knowledge of IT operations fundamentals and physical IT infrastructures * Project or program management experience and relevant certifications Key requirements *

## Description

Experteer Overview As an IT Operations Manager in Microsoft's CO+I, you lead data center operations and people to ensure reliable service for global online platforms. You'll align cross-functional teams, optimize environments, and drive safety and efficiency at scale. The role blends leadership with hands-on domain expertise to deliver high-quality, secure infrastructure for services like Bing, Office 365, and Azure. This is a chance to shape operations culture and impact billions of users. Compensation / Benefits * People management: mentor, develop, and enable the team to succeed across boundaries * Data Center Operations: align dependencies, manage contracts, set success metrics, and monitor efficiency and safety * Service Delivery: own end-to-end service quality, manage client relationships, and ensure SLA/OLA targets are met * Data Center Work Environment: foster safety, collaboration, and cross-team coordination * Ownership: drive accountability for service quality and business impact, escalate issues when needed * Other: embody Microsoft One culture and values Tasks * 6+ years in mission-critical service management or equivalent * 1+ year of people management experience * Ability to meet security screening and citizenship verification requirements * Experience with budget planning, forecasting, and resource tradeoffs * Knowledge of IT operations fundamentals and physical IT infrastructures * Project or program management experience and relevant certifications Key requirements *


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