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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # End-User Computing Technician (Systems Administrator 1) - **Company:** HII Mission Technologies - **Location:** Springfield, VA, United States - **Experience:** Experienced - **Salary:** $55,801.0 - $125,000.0 - **Contract:** Permanent contract - **Skills:** Vbscript, Microsoft Windows, Application Packaging, Microsoft App-V, System Configuration, System Center Configuration Manager, Networking Basics, Network Connections, Citrix Systems, Windows PowerShell, Productivity Software, Remote Desktop Services, User Environment Management, Peripherals - **Published:** August 8, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9047771/end-user-computing-technician-systems-administrator-1 ## About the Role * 5+ years progressively responsible IT desktop administrator experience * Demonstrated proficiency and expertise in the following: + Deploying and managing Windows or ThinLinux end-client solutions + Providing support to a variety of EUC platforms and applications such as thick, thin, and zero clients with Citrix Zendesktop, appV, Dell Wyse Manager, and Windows Terminal Services + Installing, configuring, monitoring, and troubleshooting Microsoft and third-part applications + Patching operating systems and applications via MECM/SCCM, to include research, testing, installation, troubleshooting, and rollback. + Applying and maintaining a standard security configuration based on SRGs and STIGs. * TS/SCI clearance required with ability to obtain and maintain CI Poly * Must meet DoD 8140/CSWF for 451-Intermedediate or be willing to obtain the appropriate credential within 6 months, * End-User Computing Technician 1: High School Diploma or equivalent and 5 years of experience. * End-User Computing Technician 2: 5 years relevant experience with Bachelors in related field or High School Diploma or equivalent and 7 years relevant experience. * End-User Computing Technician 3: 6 years relevant experience with Bachelors in related field; 5 years relevant experience with Masters in related field or High School Diploma or equivalent and 10 years relevant experience. Preferred Requirements * Microsoft operating system formal training or vendor certifications * Experience leveraging scripting technologies (e.g., PowerShell, Batch, VBScript) * Familiarity with the following: + Remote monitoring and management tools to troubleshoot, assess, and resolve issues across a globally distributed IT enterprise + Basic network concepts and troubleshooting techniques + Supporting internally escalated tickets from a Service Desk team Physical Requirements Lifting, bending and stooping can be expected in this position to include installing equipment under desks or from ladders in office environments. ## Description * You will provide advanced desktop support and hands on troubleshooting for end user computing environments, ensuring users have reliable, secure, and well functioning workstations, peripherals, and productivity tools. * In this role, you apply mid to senior level expertise to diagnose complex issues, support hardware and software lifecycles, and maintain a high quality user experience across the organization. * Key responsibilities include resolving escalated service desk tickets, performing workstation deployments and configurations, and supporting operating system and application updates. * You will troubleshoot Windows, and Citrix issues; configure and maintain endpoint security tools; and support peripheral devices, network connectivity, and user authentication problems. * You may also participate in hardware lifecycle planning, software packaging and distribution, and documentation of support procedures. * Additionally, you will contribute to process improvements, assist with inventory accuracy, mentor junior technicians, and ensure end user computing systems remain stable, secure, and aligned with organizational policies and operational needs. ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [Develop on Windows, Deploy on Red Hat Enterprise Linux](https://www.wearedevelopers.com/videos/1600-develop-on-windows-deploy-on-red-hat-enterprise-linux) - [Back(end) to the Future: Embracing the continuous Evolution of Infrastructure and Code](https://www.wearedevelopers.com/videos/440-back-end-to-the-future-embracing-the-continuous-evolution-of-infrastructure-and-code) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)