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# Descendant Registry Technician

- **Company:** Doyon Limited
- **Location:** Fairbanks, AK, United States
- **Salary:** $50,000.0 - $100,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Software Documentation, Databases, File Systems
- **Published:** August 8, 2026
- **Apply:** https://www.careerjet.com/job/us5ac11cad669cdc9dd44945b2a4dba219/eaa

## About the Role

Position type: Temporary - Full-time, * Administrative Skills - Perform a variety of responsible and confidential office, clerical and professional administrative duties.

 * Analytical Skills - Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information.
 * Attention to Detail - Ensure one's own and others' work and information are complete and accurate.
 * Communication Skills - Listen, write, and speak effectively, and positively relate and interact with co-workers and others.
 * Conflict Resolution - Prevents, manages, and/or resolves conflict.
 * Dependability - Consistently adhere to operational standards, ensure smooth operations and positive customer experiences, build a productive workplace, is reliable, and improve team morale.
 * Independence - Work with minimal supervision.
 * Reporting - Generates reports that are accurate, objective and complete in a timely manner.
 * Time Management - Manage time effectively when accomplishing tasks, projects, and goals.
 * Willingness to Learn - Willing to learn new skills or techniques to meet the demanding changes of job duties and responsibilities., * High School Diploma or GED Equivalent.
 * Proficiency with Microsoft Word, Excel, and Outlook
 * Excellent communication, customer service, and organizational skills.
 * Ability to work independently as well as within a team atmosphere
 * Must maintain confidentiality of sensitive information.
 * Valid Driver's license, ready access to a registered vehicle and provide proof of state-required insurance on a registered vehicle
 * One year in operating office machines; such as copiers, scanners, facsimile machines, voice mail systems and personal computers, * One year working in an office environment
 * One year experience using a multi-line phone system, answering and directing inquiries in an organization with a high volume of calls
 * Three years experience in operating office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
 * Familiarity with Alaska Native Claims Settlement Act

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities.
PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].
REASONABLE ACCOMMODATION: It is Doyon's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
PREFERENCE STATEMENT: Doyon grants preference to Doyon Shareholders and shareholders of other corporations that grant a similar preference to Doyon shareholders, such as Alaska Native Corporations. The preference applies in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training. A preference will be granted to qualified Doyon shareholders first, and second to qualified shareholders of other corporations which grant a similar reciprocal preference to Doyon shareholders, such as Alaska Native Corporations.

## Description

JOB SUMMARY: The Descendant Registry Technician is responsible for accurate, review, verification, and maintenance descendant and genealogical records within Doyon's registry system. This role performs technical records tasks including validating official documentation, researching and resolving discrepancies, and ensuring compliance with established policies and confidentiality standards. The technician supports the full records workflow by preparing reports, assisting with audits, and coordinating with enrollment, records, and administrative staff to ensure timely and precise processing. The position requires strong attention to detail, sound judgment when reviewing sensitive information, and consistent adherence to records-management procedures., * Primary Functions:

o Enter, review, and update descendant information in the registry database with a high level of accuracy.
o Verify documentation such as birth certificates, family lineage forms, affidavits, and legal documents to confirm eligibility and compliance with policy.
o Maintain secure electronic and paper filing systems in accordance with retention policies and privacy regulations.
o Identify data discrepancies, conduct follow-up research, document findings, and make corrections as necessary.
o Assist with producing reports, summaries, and audit materials for internal and external review.
o Provide customer service by responding to inquiries about registry requirements and document submissions.
o Collaborate with enrollment, records, and administrative staff to ensure consistent workflows and timely processing.
o Support continuous improvement of registry processes and documentation standards, and workflow efficiencies.
o Uphold strict confidentiality of descendant, shareholder and family information at all times.

 * Secondary Functions:

o Provide primary back-up to Shareholder Records Representative I with incoming calls, walk-ins, and general customer service inquires
o Cross-train with Records department staff
o Maintain accurate and up-to-date filing systems.
o Monitor Shareholder Records email and online submissions
o Generate shareholder reports/documents/check requests as needed
o Organize file room to maintain maximum variety and quantity of required materials in a minimum amount of space
o Monitor incoming documents from the fax machine and route them to the appropriate destination
o Completing monthly reports as assigned or upon request
o Knowledgeable of department standard operating procedures
o Train and oversee temporary personnel when necessary
o Monitor and maintain copier: order supplies, change toner and dry ink, and call repairman as needed
o Prepare periodic mailings of stock certificates for 18-year-olds, inheritance, and requested reissues
o Mail or prepare packages of promotional items for special meetings of the board or staff
o Other duties as assigned

 * Other Functions:

o Provide ongoing support to Office Administrator
o Assist with Shareholder Records' off-site storage area
o Prepare files for new shareholders
o Maintain adequate quantity of all supplies, including office supplies, printed materials, and promotional items. Coordinate with Office Administrator when supplies need to be ordered
o Provide notary service for employees and shareholders
o Some travel required
o Other duties as assigned
DOYON LIMITED CORE COMPETENCIES:

 * Commitment to Excellence - Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
 * Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
 * Customer Service - Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
 * Safety and Security - Promotes a safe work environment for co-workers and customers.
 * Teamwork - Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization., This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This job description is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.


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