> Markdown version of [/jobs/ext/1993175-forward-deployed-engineer-ai-revenue-agents](https://www.wearedevelopers.com/jobs/ext/1993175-forward-deployed-engineer-ai-revenue-agents). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Forward Deployed Engineer - AI Revenue Agents - **Company:** FDES LLC - **Location:** United States (Remote available) - **Experience:** Starter - **Salary:** $74,880.0 - $83,200.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Data Analysis, Software as a Service, System Configuration, Data Integration, Software Debugging, Python (Programming Language), Regression Testing, Salesforce.Com, SAP (Applications), SQL Databases, Systems Integration, Scripting, Postman, Large Language Models, Prompt Engineering, Generative AI, Machine Learning Operations, Virtual Agents, Hubspot, Data Pipelines, Databricks - **Published:** August 8, 2026 - **Apply:** https://jobs.lever.co/outreach/c050b2d3-1c6b-4eea-86d1-ef505bd2b4cb/apply?lever-origin=applied&lever-source%5B%5D=BuiltInNationwide ## About the Role * 5+ years in customer-facing implementation or deployment roles (e.g., Solutions Engineering, Professional Services, Revenue Operations, or FDE roles) * Experience with AI/ML systems, LLMs, or prompt engineering is required * Technical experience with SaaS integrations, APIs, data pipelines, or CRM systems (Salesforce, HubSpot, etc.) * Strong understanding of sales workflows (e.g., prospecting, discovery, pipeline management, deal review) * Ability to translate complex business processes into clear, executable deployment plans * Strong communication skills for working cross-functionally with Product, Engineering, and GTM teams * Experience working in Agile or iterative implementation models (pilots, MVPs, rollouts) * A hybrid of technical implementer and functional GTM strategist * Comfortable working directly with revenue teams (Sales, SDRs, Ops, Enablement) * Curious, customer-obsessed, and excited by real-world applications of AI Nice to Have * Experience with AI copilots, agents, or LLM-powered tools * Familiarity with Outreach platform and its ecosystem * Background in Revenue Operations or GTM consulting * Experience with scripting languages or tools (e.g., Python, SQL, Postman) for light configuration or debugging ## Description Deploy, customize, and operationalize Outreach's AI Revenue Agents in customer environments. Map GTM workflows, integrate SaaS/CRM data, tune agent behavior, build reusable implementation patterns, liaise with Product/Engineering, and train customer teams to drive measurable revenue outcomes. The summary above was generated by AI About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Role Outreach is leading the future of intelligent revenue execution through the power of AI Agents. As a Forward Deployed Engineer (FDE), you'll sit at the intersection of advanced AI technology and real-world customer outcomes-deploying, customizing, and operationalizing AI Revenue Agents across a wide range of GTM workflows. You'll play a hands-on role in piloting and implementing AI agents like the AI Revenue Agent, Research Agent, and Deal Agent, ensuring they are seamlessly embedded into customer sales processes. FDEs are not just technical implementers-they're functional consultants, workflow strategists, and trusted advisors. Why This Role Matters The future of selling is AI-assisted-and the FDE team is on the front lines of making that future real. You'll help Outreach customers realize transformative value, redefine seller productivity, and drive the next evolution of the modern revenue organization. Location: United States - applicants must reside in the US Your Daily Adventures Will Include * Lead AI Agent Pilots & Implementations Deploy and configure Outreach's AI Revenue Agents in real customer environments, driving fast, measurable outcomes. * Understand & Map GTM Workflows Partner with Sales, Marketing, and RevOps stakeholders to deeply understand business processes and identify where AI agents can be embedded to drive impact. * Customize & Tune AI Behavior Adapt agent capabilities to customer-specific use cases using prompts, data integrations, routing logic, and system configurations. * Develop Reusable Solutions Build and document repeatable implementation patterns, success criteria, and collateral to scale deployments across the customer base. * Act as a Product & Field Liaison Provide structured feedback to Product and Engineering based on customer insights, and help communicate roadmap priorities to customers. * Train & Enable Customer Teams Support customer readiness and change management with training, documentation, and functional support., * A parental leave program that includes options for a paid night nurse, and a gradual return to work * Infertility/ assisted reproductive services benefit * Employee referral bonuses to encourage the addition of great new people to the team * Snacks and beverages in the Office, along with fun events to celebrate * Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you., Owns strategy, governance, and execution of knowledge content across Intercom, NICE CXone Expert, and Guru. Sets taxonomy, style, and lifecycle standards; drafts, edits, and publishes articles; manages SME and compliance reviews; runs platform syncs and bot gap reviews; tracks content performance and readiness for product and policy launches; and builds the case to scale the team and transition execution to a dedicated Content Specialist. Top Skills: Ai-Assisted Customer Service ToolsChatbotsConfluenceGuruIntercom Knowledge HubNice Cxone ExpertVirtual AgentsZendesk Inspira Financial Health & Benefits - AI Bot Optimization Specialist (Remote) An Hour Ago In-Office or Remote 36-40 Hourly Junior 36-40 Hourly Junior Fintech Own monitoring, testing, and tuning of Inspira's AI virtual agent to improve resolution, deflection, and CSAT. Analyze conversation transcripts and performance data, run A/B and regression tests, adjust retrieval/configuration and intents, partner with Content and IT to fix knowledge gaps, maintain performance dashboards, lead root-cause analysis, and support go-lives for new bot capabilities. Top Skills: A/B TestingAi Virtual Agent PlatformsCx Analytics (CsatFin VoiceIntercomKnowledge Base SystemsNpsPrompt EngineeringResolution/Deflection Metrics)Retrieval-Augmented Generation (Rag) Inspira Financial ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Are Your APIs Ready for AI Agents](https://www.wearedevelopers.com/videos/2004-are-your-apis-ready-for-ai-agents) - [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Building the Next Generation of Software](https://www.wearedevelopers.com/videos/100186-building-the-next-generation-of-software) - [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Prompt Engineering is a Job of the Past](https://www.wearedevelopers.com/magazine/342-prompt-engineering-is-a-job-of-the-past) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix)