> Markdown version of [/jobs/ext/1993182-network-voice-engineer-location-west-creek-richmond-corp-0999](https://www.wearedevelopers.com/jobs/ext/1993182-network-voice-engineer-location-west-creek-richmond-corp-0999). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Voice Engineer Location West Creek-Richmond Corp (0999) - **Company:** Performance Food Group - **Location:** Richmond, VA, United States - **Experience:** Experienced - **Salary:** $70,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** VoIP, Cisco Unified Communications Manager, Computer Networks, Network Congestion, Customer Interaction Management (Software), Network Address Translation, Disaster Recovery, G.711 Standard, H.323 Protocol, IP Pbx, Virtual Private Networks (VPN), Python (Programming Language), Network Troubleshooting, Network Architecture, Networking Basics, Routing, Packet Analyzer, Windows PowerShell, Public Switched Telephone Networks, TCP/IP, Wireshark, Virtual Local Area Networks, Wide Area Networks, Cisco WebEx, Wi-Fi Technology, Scripting, System Availability, Firewalls (Computer Science), Information Technology, Low Latency, OPUS (Software), Cisco - **Published:** August 8, 2026 - **Apply:** https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=26350&siteid=6930&PageType=JobDetails&jobid=1424724 ## About the Role * Bachelor's degree in information technology, Engineering, or related field (or equivalent experience) * 3 - 5 years of experience * Strong experience with VoIP and IP telephony * Hands-on knowledge of SIP, RTP, SRTP, H.323 (preferred), codecs (G.711, G.729, Opus) * Experience with Cisco Voice (CUCM, Unity, UCCX) or equivalent platforms * Solid understanding of networking fundamentals (TCP/IP, routing, switching) * Experience implementing QoS for voice traffic * Familiarity with firewalls, NAT, VPNs, and voice security best practices * Ability to troubleshoot using packet captures (Wireshark) and voice tools * Strong documentation and communication skills * On-call rotation may be required * Fast-paced enterprise or service provider environment, * 5 - 7 years of experience * Voice or networking certifications (CCNA/ CCNP Collaboration, Microsoft Teams Voice) * Experience with cloud voice solutions (Webex Calling, Teams Phone, Zoom Phone) * Knowledge of contact center technologies * Experience with E911, call recording, and compliance requirements * Scripting or automation experience (Python, PowerShell) ## Description We are seeking a Network Voice Engineer to join our growing IT team. In this role, you will be responsible for designing, implementing, maintaining, and troubleshooting enterprise voice and unified communications systems. This role focuses on VoIP infrastructure, call control platforms, gateways, SBCs, and integration with the data network to ensure high availability, call quality, and security. If you're a problem-solver who thrives in a fast-paced environment and enjoys working with cutting-edge collaboration technologies, we'd love to hear from you. Position Responsibilities: * Design, deploy, and support VoIP and Unified Communications solutions (on-prem, cloud, or hybrid) * Manage and maintain call control platforms (e.g., Cisco CUCM, Cisco Webex Calling, Microsoft Teams Voice) * Configure and support voice gateways, SBCs, SIP trunks, and PSTN connectivity * Monitor voice quality and performance (latency, jitter, packet loss, MOS) * Troubleshoot complex voice and network issues across LAN/WAN/Wi-Fi * Implement QoS, VLANs, and network policies to ensure voice traffic prioritization * Integrate voice systems with network infrastructure (routers, switches, firewalls) * Perform upgrades, patches, and migrations with minimal downtime * Ensure high availability, redundancy, and disaster recovery for voice services * Maintain documentation, diagrams, and operational procedures * Collaborate with network, security, and application teams * Provide Tier 2/3 support and on-call escalation as needed ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [The Vonage Trivia Voyage: Quiz Your Way to the Top!](https://www.wearedevelopers.com/videos/1077-the-vonage-trivia-voyage-quiz-your-way-to-the-top) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Highest Paying Tech Companies in Europe](https://www.wearedevelopers.com/magazine/162-highest-paying-tech-companies-in-europe) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)