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# Junior Helpdeskmedewerker

- **Company:** Linden-IT
- **Location:** Amsterdam, Netherlands (Remote available)
- **Experience:** Starter
- **Contract:** Contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Office, Information Technology
- **Published:** August 9, 2026
- **Apply:** https://www.werk.nl/nl/vacatures/70745905

## About the Role

Wat neem je mee als Junior Helpdeskmedewerker? - 0-1 jaar werkervaring in IT support of een afgeronde MBO-opleiding ICT - Basiskennis van Windows 10/11, Office 365 en netwerkbeheer - Leergierige houding en motivatie om certificeringen te behalen (zoals ITIL of Microsoft) - Goede communicatieve vaardigheden in het Nederlands en Engels - Servicegericht en oplossingsgericht: je krijgt energie van mensen helpen

## Description

Wat ga je doen als Junior Helpdeskmedewerker in Amsterdam? - Oplossen van eerste- en tweedelijns incidenten via telefoon, mail en ticketsysteem - Installeren en configureren van laptops, desktops en mobiele apparaten - Ondersteunen bij Microsoft 365, Teams en andere veelgebruikte applicaties - Beheren van accounts en wachtwoorden (Active Directory) - Escaleren van complexe issues naar systeem- of netwerkbeheerders - Meedenken over verbeteringen in processen en documentatie


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